Piyali Debnath

Aim to provide value to the organization by utilizing my experience in analyzing business requirements and translating them into system specifications. I would like to utilize my strengths, which include analytical mindset, ability to grasp techniques quickly and implement them efficiently, team spirit and excellent communication skills, to the fullest as well as receive opportunities for growth and intellectual challenges.

Sr. Academic Counsellor - Asian College of Teachers

(2024-02)

• Counselling international students on course selection, global accreditations, and career opportunities.
• Closing cases efficiently by providing clear and accurate information.
• Maintaining up-to-date reports and documentation for all counselling sessions.
• Meeting and exceeding individual targets on a consistent basis.
• Ensuring high levels of student satisfaction and trust through informed guidance.

BDM - Orchids The International School

(2023-03 - 2023-07)

• Team Management
• Achieve target week by week
• Ensure customer satisfaction
• Report Submission
• Organized events for new customer base
• Doing Promotional Activities
• Lead Generation
• Negotiation and finalization of deals

Admission Counsellor - Orchids The International School

(2019-09 - 2023-03)

• Involved with Admission Counseling
• Handling parents query
• Maintaining Excel Reports
• Briefing them about Academic and Non-Academic Curriculum
• Arranging Facility tour for parents
• Maintaining accurate and correct knowledge of Academics and Non-Academic Curriculum

Executive – Classifieds - Ananda Bazar Patrika Pvt. Ltd

(2011-01 - 2019-06)

• Handling the front counter for walk-in customers and guiding them to place advertisements
• Dealing with business partners and queuing ads in correct sections
• Training new online agents and partners
• Designing semi display ads in Quark
• Translating ads between English and Bengali
• Generating daily revenue reports
• Promoting print-to-digital matrimonial ads

Telesales Executive - American Express, Abu Dhabi UAE - Abu Dhabi, UAE

(2008-06 - 2009-02)

• Selling credit cards
• Reporting to Team Leader
• Resolving customer issues
• Marketing new products
• Achieving sales targets

Training Coordinator - Haward Technology Middle East, Abu Dhabi UAE - Abu Dhabi, UAE

(2008-02 - 2008-05)

• Handled Engineering Training coordination tasks

Front Office Executive - ICICI Prudential - Kolkata

(2006-10 - 2007-11)

• Managed financial and investment queries
• Generated business from existing clients
• Conducted client meetings
• Achieved sales targets

Bachelor of Science - Zoology (Hons) - University of Calcutta

Diploma - Information Technology