Piyush Kumar

Results-driven Operations supervisor with 2+ years of hands-on experience in supply chain and logistics management, working with industry leaders like Apollo Supply Chain and DP World. Demonstrated expertise in streamlining warehouse operations, optimizing last-mile delivery processes, and ensuring cross-functional alignment across inventory, transportation, and vendor teams. Adept at problem-solving, real-time tracking, and SOP implementation to maintain performance excellence in high-pressure environments.

Proven ability to reduce operational bottlenecks, improve TAT (turnaround time), and enhance SLA adherence through proactive decision-making and data-backed strategies. Highly skilled in coordinating with clients, warehouse staff, and backend systems to ensure zero-discrepancy shipment flows. Committed to delivering scalable operational solutions that contribute to business efficiency and bottom-line growth.

Operations Executive - Gotek ISA Logistics Pvt.Ltd - Jaipur

(2025-12)

As an Operations Executive at Gotek Logistics, I am responsible for managing and streamlining day-to-day warehouse and logistics operations to ensure efficiency, accuracy, compliance, and on-time service delivery. My role involves end-to-end coordination of manpower, inbound and outbound logistics, inventory control, floor operations, and process optimization while consistently aligning operational execution with business objectives, client KPIs, and compliance standards. I play a critical role in ensuring smooth warehouse functioning by maintaining operational discipline, monitoring performance metrics, identifying process gaps, and implementing corrective and preventive actions.

Through structured planning, cross-functional coordination, and continuous improvement initiatives, I contribute to achieving high productivity, zero compliance breaches, and enhanced customer satisfaction.

Operation Supervisor - DP World - Ghaziabad, Uttar Pradesh

(2025-07 - 2025-11)

• Lead and manage a cross-functional team of 200+ personnel across multiple shifts in a high-volume 3PL warehouse, ensuring smooth workflows for inbound, outbound, and reverse logistics operations.
• Plan and implement manpower shifts and productivity targets to align with forecasted volumes, peak seasons, and client KPIs.
• Make the overall summary of the day-to-day operations for analyzing the discrepancies in the process and resolve it to ensure smooth flow of operations.
• Supervised inventory management processes, ensuring accurate bin-to-shelf tracking, FIFO adherence, and minimal SKU mismatch incidents.
• Optimized warehouse layout and space utilization by conducting volume mapping and zone-based item classification, reducing handling time by 18%.
• Regularly participated in operational review meetings, business continuity planning, and peak season preparedness sessions with senior leadership.
• Ensured cut-off compliance for more than 40+ daily dispatch vehicles, coordinating with transportation leads to align timelines and avoid financial penalties.

Operation supervisor - Apollo supply chain - Ghaziabad, Uttar Pradesh

(2024-02 - 2025-04)

• Supervise daily warehouse operations, including inventory receiving, sorting, put-away, picking, packing, dispatch, and returns—maintaining 98%+ SLA adherence.
• Oversee inbound and outbound logistics coordination, aligning with vehicle cut-off schedules, optimizing route plans, and minimizing TAT (Turnaround Time) delays.
• Maintain and verify data accuracy in Transportation Management Systems (TMS), achieving >98% compliance in shipment scanning, bag ID closure, and status reconciliation.
• Generate and analyze hourly, daily, and weekly reports using Microsoft Excel (Pivot Tables, VLOOKUP, IF statements) and Google Sheets to measure productivity, downtime, and manpower utilization.
• Successfully implemented strategies that improved TMS compliance metrics by 22%, which contributed to GIS securing a top 3 sector ranking.
• Optimized warehouse layout and space utilization by conducting volume mapping and zone-based item classification, reducing handling time by 18%.
• Reduced operational costs by 15% by streamlining material flow, improving unloading-to-staging cycles, and optimizing return shipment handling.

SEO Analyst, Production Manager - ZAX Digital media - Darbhanga, Bihar

(2023-02 - 2023-08)

• Spearheaded end-to-end video production lifecycle for YouTube content—from conceptualization and scripting to shooting, editing, and publishing.
• Collaborated with writers, videographers, and editors to develop high-performing digital content, aligned with SEO trends and audience behavior.
• Conducted keyword research, trend analysis, and metadata optimization to improve YouTube channel visibility, resulting in a 25% increase in organic traffic.
• Supervised the entire pre-production to post-production process, ensuring timely delivery, quality consistency, and brand alignment.
• Analyzed video performance metrics using YouTube Analytics, Google Search Console, and other SEO tools to refine strategies.
• Successfully led a cross-functional team of content creators, editors, and digital marketers, maintaining a structured content calendar and ensuring timely publishing.

BBA - Business Administration - SRM IST FSH - Modi Nagar (2026)

Class XII - Commerce, C.B.S.E - Harrow English School (2023)

Class X - C.B.S.E - Harrow English School (2021)