Pooja Maurya

I am a postgraduate with experience in ecommerce customer support. I consider myself hardworking, adaptable, and a quick learner. Now I am looking for an opportunity to work with an international company where I can continue learning and grow professionally.

Customer Support Representative - Koovs.com

• Handled outbound calls
• Managed customer chats
• Provided email support
• Resolved customer queries
• Handled order-related issues
• Assisted customers professionally
• Ensured positive customer experience

Outbound Calling and Order Verification Representative - Yebhi.com

• Outbound calling
• Order verification

Preschool Staff - Preschool - Lucknow

Worked in a preschool which helped improve patience, communication, and people-handling skills.

Postgraduate