Primary Teacher - Swami Vivekanand International School
(2024-06 - 2025-04)
Class Teacher for Grade II (ICSE Board)
Primary Teacher - Thakur Public School
(2023-06 - 2024-04)
Class Teacher for Grade II (ICSE Board)
Primary Teacher - St. George High School
(2022-09 - 2023-04)
Class Teacher for Grade IV (State Board)
Operation Analyst - JP Morgan Chase
(2011-02 - 2017-04)
- Set-up and maintain Client/Internal reference Data/Static data and ensure quality control checks and processes are completed.
- Clearing all the reference data failure exceptions in a timely manner and ensuring that all payments are settling correctly.
- Update/Maintain Standard Settlement Instruction of Client for making cash settlement.
- Update/Maintain Clients Contact details across different platforms for sending Settlement confirmation to the Client.
- Maintaining and building excellent relationships with external clients as well as with multiple teams across derivatives and commodities hubs globally.
- Ensuring accuracy on clearing payments and non disclosure of client information by preserving client confidentiality.
- Daily Risk Review of Call back process of manual confirmation of Settlements Instructions with the Client.
- Complete review and validation of Client contact details before updating in system to prevent Client Confidentiality Breach.
- Regular monitoring and checking SWIFT Ref for any notification and Settlement Instruction change broadcast/MT094 sent by client.
- Exposure to Omgeo Alert for account and SSI of Counterparty
- Raising System Enhancement request to Projects team and complete UAT testing and providing sign off before implementation in production environment.
Operation Analyst - CIM (Client Info Management) Project - JP Morgan Chase - Bournemouth
(2014-01 - 2014-12)
In 2014 successfully migrated commodities process from UK which helped in building partnership skills and learn new process within 1 month period.
- Handling and boarding process for Commodities
- Setup metal account in system called Athena.
- Created book for Energy and other base metal product.
- Setting up client on metal platform to enable smooth trading.
- Setting up SSIs for both precious metals and base metals.
- Performing quality check for the team to mitigate errors.
- Knowledge sharing sessions held to groom everyone in a team.
- Prepared notes and updated the SOPs to make it easy for new joinees to start with their new beginning.
Process Associate - Tata Consultancy Services
(2008-06 - 2011-01)
Process Associate - Tata Consultancy Services
(2009-05 - 2011-12)
Honeywell - Process Associate P2P Domain for US Based manufacturing client. To ensure that all activities are completed within the agreed SLA & TAT without any errors.
- Inbound/Outbound Balance Due - Processing the Balance Dues that are stuck for payment in SAP and ensuring that everyday batches are uploaded.
- Requesting for Proof of Delivery from the Carriers - Following up three times with the Carriers for Proof of Delivery (POD), if not received then send it for filing a Freight Claim.
- Balance Dues Approval and Scanning - Approving of Balance Due amounts which are submitted for different reasons on the carrier web portal of the client.
- Invoice Processing in SAP - Processing material and Freight Invoices.
- Working on a SAP Platform - Resetting and Unlocking the user's password and as per the user's request.
- Checking Roles & Access of the user's and if the user don't have any access to particular module we will route the ticket to Security Team.
- Vendor maintenance - This is done when a vendor requires any updates on banking details, Purchase order to confirm freight charges etc.
- Purchase Order troubleshooting - In this if a customer has any problem we troubleshoot the orders in regards to any changes made in Purchase Order.
- Finance related issues - Accounts Payable Transactions and Processes, Pay on account to supplier.
- Accounts Receivable - Customers Paying on their invoices, Customer Ledger, Credit management.
- Sales tax - Sales Tax, VAT, input tax, output tax.
- Manufacturing - Managing manufacturing inventory Process, Goods receipt, Goods issue, Physical inventory, Stock transfers.
- Sourcing - Checking Purchase orders, Purchase Requisitions, Vendor invoice, purchase contracts.
- Order Management - Verifying Sales and Distribution order, Checking Invoicing and Billing issues.
- Business intelligence - Where the Vendors or the Purchasers report the issue we direct them to contact Business Intelligence team.
Process Associate - Tata Consultancy Services
(2008-06 - 2009-05)
Portugal Telecom Process - P2P Domain for Portugal based Telecom Company. To ensure that all activities are completed within the agreed SLA & TAT.
- Analyzing of Invoices for payment history.
- Checking the Payment Status and forwarding the request to particular group if payment is not made.
- Processing Customer requests after checking his Payment history in SAP.
- Processing customer requests like activation, change of Tariff's, deactivation of numbers after checking the customer's payment status.
- Maintaining the Quality required for the process i.e. more than 95%.
