Pooja Pawar

Detail-oriented insurance professional with experience in life and general insurance operations, customer risk profiling, policy documentation, and compliance processes. Skilled in underwriting support, customer verification, KYC/AML checks, policy issuance coordination, and risk assessment. Experienced in handling insurance products, evaluating customer requirements, maintaining regulatory compliance, and ensuring accurate documentation.

Seeking to leverage analytical abilities and insurance domain knowledge in an underwriting role.

Insurance Underwriting Support Associate - Transcom

(2025-01)

• Assisted customers with life, health, and motor insurance policy onboarding and documentation verification.
• Reviewed customer information, KYC records, and policy applications for accuracy and completeness.
• Supported underwriting processes by identifying missing documents and escalating high-risk cases.
• Maintained compliance with IRDAI regulations and internal quality standards.
• Coordinated with internal teams for smooth policy issuance and servicing.

Financial Services Consultant / Underwriting Coordinator - ICICI Prudential Life Insurance

(2021-01 - 2023-12)

• Conducted customer financial profiling and insurance needs analysis.
• Collected and verified KYC, income proof, and financial records for policy processing.
• Assisted underwriting teams with accurate policy application submissions.
• Evaluated customer risk factors and escalated cases requiring review.
• Managed policy servicing and customer query resolution.

MBA - Marketing - MET Institute of Management (2019-01 - 2021-12)

B.Sc. - Zoology - Savitribai Phule Pune University (2014-01 - 2017-12)

HSC - Savitribai Phule Pune University (2012-01 - 2014-12)