Pooja Thakur

Experienced and detail-oriented Pathology Lab Supervisor & NABL Quality Professional with over 7+ years of expertise in laboratory operations, NABL accreditation, and diagnostic quality management. Proven track record in handling NABL audits, ISO 15189 compliance (2012 & 2022), and QMS implementation. Skilled in leading teams, ensuring regulatory compliance, and delivering accurate, timely diagnostic services.

Lab Supervisor at Dr. Vohra Medilab (2025-05 – Present)

• Overseeing end-to-end laboratory operations ensuring compliance with NABL standards
• Managing staff, workflow distribution, and performance monitoring
• Ensuring implementation of IQC & EQAS programs
• Monitoring equipment calibration, maintenance, and troubleshooting
• Ensuring accurate and timely reporting of diagnostic results
• Maintaining audit readiness and documentation compliance

Lab & NABL Consultant / Quality Manager at Diagnoedge Labs and Consultants (2023-11 – 2025-04)

• Provided NABL consulting for ISO 15189:2022 accreditation across multiple laboratories
• Developed and implemented QMS documentation (SOPs, policies, formats)
• Conducted internal audits, gap analysis, and mock NABL audits
• Led CAPA implementation and quality improvement initiatives
• Trained laboratory teams on NABL standards and compliance practices
• Supported EQAS enrolment and performance monitoring
• Performed method validation, verification (CLSI EP15), and uncertainty calculations
• Successfully guided laboratories toward audit readiness and accreditation

Lab Supervisor at AAL Research & Solution Pvt. Ltd. (2020-08 – 2023-10)

• Managed laboratory operations and supervised technical staff
• Participated in 3 NABL audits (ISO 15189:2012 & NABL 112)
• Ensured compliance with quality and regulatory standards
• Maintained calibration schedules ensuring minimal downtime
• Implemented QC procedures and documentation systems
• Managed inventory and vendor coordination

Senior Lab Technician at Jain Bhawan Charitable Diagnostics Centre (2017 – 2019)

• Performed routine and specialized laboratory testing
• Handled sample processing and reporting
• Maintained lab records and ensured data accuracy

Lab Technician at The Apollo Clinic (2014 – 2015)

• Conducted sample collection and processing
• Ensured proper specimen handling and storage
• Maintained lab safety and hygiene

M.Sc. in Clinical Biochemistry – IK Gujral Punjab Technical University (2019)

BMLS – NIMS University, Jaipur (2016)

Diploma in MLT – SGGS College, Chandigarh (2014)

PCB – NIOS, New Delhi (2010)