Poojan Shah

RPA and Intelligent Automation professional with 3 years of experience bridging business needs and automation solutions across RPA, Document Understanding, and Agentic AI. Skilled in process analysis, requirement gathering, and stakeholder management, with a track record of delivering 6+ end-to-end automation projects and maintaining 99% uptime across 15+ production bots. Currently expanding into Agentic AI and Retrieval-Augmented Generation (RAG) solutions using Google Cloud's Agent Development Kit (ADK).

RPA & AI Developer - Deloitte India

(2026-05)

• Working on an HR Evaluation Agent built on Google Cloud's Agent Development Kit (ADK), applying agentic AI principles to automate and streamline HR evaluation workflows.
• Applying Retrieval-Augmented Generation (RAG) techniques to improve contextual accuracy and decision support within AI-driven automation solutions.
• Collaborating with business and technology stakeholders to translate HR process requirements into automation workflows.

RPA Developer - Ernst & Young LLP (EY)

(2023-07 - 2026-05)

• Delivered 4+ end-to-end automation projects and provided production support for 15+ existing projects, maintaining 99% runtime efficiency.
• Gathered requirements and mapped business processes with stakeholders across teams, translating needs into scalable automation workflows using UiPath RE-Framework.
• Pioneered breakthrough automation solution for R&D team's medical research paper analysis, receiving client appreciation for innovation and impact.
• Led AI Center implementation project, including ML model training, dataset creation and labelling, and successful deployment.
• Awarded "Client Extraordinaire" within 1.5 years for exceptional project delivery and stakeholder management.
• Developed automation solutions leveraging UiPath Document Understanding for intelligent document processing, including OCR and data extraction.
• Created proof of concept to verify digital signatures using UiPath Web Studio and utilized GenAI activities for enhanced processing.
• Designed and implemented automation frameworks using UiPath RE-Framework for scalable and efficient workflow solutions.

BE - Computer Engineering - AP Shah Institute of Technology (2023)