Poonam Kapoor

To obtain a work-from-home opportunity where I can utilize my communication skills, experience, and dedication while maintaining a balance between my professional and personal responsibilities.

Visa Counsellor - Future Overseas - Ludhiana

(2022)

• Assisted clients with visa applications and renewals
• Provided consultation and documentation guidance
• Left due to pregnancy (no maternity leave available)

Sales Executive - Karma Holidays - Indore

(2019 - 2021)

• Handled customer inquiries and sales conversions
• Maintained client relationships
• Left due to relocation after marriage

Telecaller (Customer Care) - Airtel - Indore

(2018 - 2019)

• Managed customer calls and resolved queries
• Worked during COVID-19 lockdown period

12th Pass - Shivpuri Public School

Diploma - Computer Science - NRI Institute, Bhopal