Executive Data Processor (EDP) - Nexa (Varun Motors)
(2016-12 - 2019-12)
- Managed end-to-end booking, invoice, and customer enquiry tracking processes
- Coordinated vehicle allotment, allocation, and de-allocation with dealership teams
- Handled critical regulatory documentation including RTO Form 20 and insurance processing
- Maintained stock vehicle tracking and generated comprehensive MSIL reports
- Orchestrated delivery processes and managed event operations
- Led team handling and ensured process compliance
- Key Achievements: 7-time RNR Rank 1 recipient, 3-time Best EDP in Nexa award winner
Sales Administrator - La Maison Citroën
(2020-02 - 2021-01)
- Managed booking, invoice, and enquiry tracking for 2 branches
- Coordinated vehicle allotment and handled stock reports across multiple locations
- Processed HSRP ordering and FastTag applications with complete tracking
- Conducted booking confirmation and PSF (Post-Sales Follow-up) calls
- Performed Tally accounting for bookings, retails, and receipts with report generation
- Managed customer communications and delivery coordination
- Generated MIS reports for branch management
Customer Success Manager - Cogoport
(2021-01 - 2022-03)
- Led customer success initiatives for import/export logistics operations
- Managed team handling and coordinated with inside sales team
- Processed CRO form bookings and managed end-to-end shipment tracking
- Handled air cargo and sea freight operations
- Generated daily booking reports and comprehensive MIS reports
- Managed client communications and relationship building
Inside Sales Executive - Spinny Cars - Bangalore, Remote
(2021-01 - 2024-01)
- Executed outbound sales calls with high call volume (average 400 calls per day)
- Managed booking confirmation calls and end-to-end customer lifecycle
- Coordinated with inside sales team on lead generation and follow-ups
- Generated daily follow-up reports and delivery coordination
- Maintained customer communication through email and WhatsApp
