PoovithaMurugesan

Detail-oriented QA Engineer with 4 years of experience in Manual, Automation, and Functional Testing within banking and web-based applications. Skilled in designing scalable automation frameworks using Playwright with JavaScript, API validation, and end-to-end testing. Experienced in ISO 20022 message validation, regression automation, and defect lifecycle management.

Strong collaborator with a focus on improving test coverage, reducing regression effort, and ensuring high-quality software delivery.

QA Engineer - Virtusa Consulting Services - Chennai, Tamil Nadu, India

(2022-05)

Client Service Platform (CSP) is a Java-based enterprise banking application used across multiple functions, including fraud prevention features such as Confirmation of Payee (COP), fund transactions, loans, account management, payments, and deposits. The platform supports payment and transaction processing aligned with ISO 20022 standards.

• Delivered end-to-end quality assurance through a combination of manual testing and Playwright-based automation.
• Developed and executed 70% of Playwright-based automation framework to optimize regression testing and reduce manual effort by 30%.
• Designed and executed 300+ end-to-end test scenarios covering fund transfers, payments and loan disbursement flows, increasing functional test coverage by 60%.
• Implemented UI automation across Chrom, Firefox and Edge using Playwright, ensuring consistent functionality across all deployment environments.
• Automated critical end-to-end user flows and transaction scenarios, improving test coverage across core banking modules.
• Utilized AI-powered tools to accelerate test case creation, script generation, and debugging activities, improving overall testing efficiency.
• Leveraged AI tools to optimize automation code development and reduce script maintenance effort.
• Performed API validation and backend data verification, identifying integration issues early in the release cycle.
• Utilized Bitbucket for version control, managing test scripts, code reviews, and collaboration across teams.
• Led validation of Confirmation of Payee (COP) workflows, ensuring production stability for fraud prevention features.
• Validated ISO 20022 payment messages to ensure compliance with global banking standards.
• Conducted root cause analysis for defects, improving system reliability and reducing recurring issues.
• Managed defects using JIRA, driving faster resolution through effective triage and prioritization.
• Collaborated with developers and business stakeholders to close functional gaps and enhance product quality.
• Supported release readiness through regression execution, UAT validation, and test reporting.

QA Engineer - Intern - Virtusa Consulting Services - Chennai, Tamil Nadu, India The focus of this project is to make it easy to travel by booking tickets online. Customers can book tickets by logging into the application. They have the option to edit or cancel bookings, as well as view and provide reviews.

The admin can add new buses to the existing inventory and edit or delete existing buses. Customers can view the availability of buses within 30 days of the current system date. Customers can view seat availability before booking tickets.

The admin manages all user records in the database.

• Performed both manual testing and automation to validate core application functionalities.
• Designed and executed test cases for booking, search, and user management workflows.
• Automated key modules such as Login, Search, and Booking to improve test efficiency.
• Identified and reported defects, ensuring timely resolution and validation.
• Supported end-to-end testing of booking and cancellation flows.

Bachelor of Engineering - Karpagam College of Engineering (2018-08 - 2022-05)