Poushali Roy
Front Office Executive & TPA Coordinator
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About
To build a rewarding career in a dynamic organization that fosters continuous learning, enhances my skills and knowledge & provides opportunities to contribute meaningfully toward the organization's success while achieving professional growth.
Experience
Front Office Executive & TPA Coordinator - Arati Hospital - Narendrapur, Kamalgazi
(2023-11 - 2026-06)
- Managed front office operations including patient registration, OPD & IPD coordination, and inquiry handling.
- Assisted in patient admission, discharge, and billing coordination.
- Maintained accurate patient records and hospital documentation.
- Ensured smooth communication between patients, doctors & administrative departments.
- Maintained accurate medical and administrative records.
- Handled TPA approvals, insurance verification, and claim processing.
Education
Master of Hospital Administration - Hospital Administration - NSHM Knowledge Campus, Kolkata (2023 - 2023)
Bachelor of Business Management - Hospital Management - George College, Sealdah (2021 - 2021)
Higher Secondary (12th) - Rajpur Padmamoni Girls' High School (2018 - 2018)
Secondary (10th) - Harinavi Subhasini Balika Sikshalaya (2016 - 2016)
