Poushali Roy

To build a rewarding career in a dynamic organization that fosters continuous learning, enhances my skills and knowledge & provides opportunities to contribute meaningfully toward the organization's success while achieving professional growth.

Front Office Executive & TPA Coordinator - Arati Hospital - Narendrapur, Kamalgazi

(2023-11 - 2026-06)

• Managed front office operations including patient registration, OPD & IPD coordination, and inquiry handling.
• Assisted in patient admission, discharge, and billing coordination.
• Maintained accurate patient records and hospital documentation.
• Ensured smooth communication between patients, doctors & administrative departments.
• Maintained accurate medical and administrative records.
• Handled TPA approvals, insurance verification, and claim processing.

Master of Hospital Administration - Hospital Administration - NSHM Knowledge Campus, Kolkata (2023 - 2023)

Bachelor of Business Management - Hospital Management - George College, Sealdah (2021 - 2021)

Higher Secondary (12th) - Rajpur Padmamoni Girls' High School (2018 - 2018)

Secondary (10th) - Harinavi Subhasini Balika Sikshalaya (2016 - 2016)