Prabakaran Subramani

Results-driven E-commerce Operations professional with 13+ years of experience managing seller accounts, catalog, inventory, and order fulfilment across Amazon, Flipkart, Walmart and eBay in the USA, UK, and India. Skilled in marketplace tools including PayPal, Stripe, Mint soft, and E-Seller 360, with additional cross-functional exposure to software development, US IT recruitment, and US healthcare claims processing. Seeking to lead marketplace operations and drive process efficiency for a growing e-commerce organization in Chennai.

Order Processor at Blocker India Pvt Ltd (2019-08 – Present)

• Manage seller accounts, catalogue, and product listings across Amazon, Flipkart, Walmart, and eBay in the USA, UK, and India marketplaces.
• Oversee end-to-end order processing, inventory control, stock management, and invoice management, ensuring accuracy and timely fulfilment.
• Handle import/export coordination for goods, and process payments through PayPal, Stripe, Mintsoft, and E-Seller 360.
• Inspect landing pages, product information, and checkout systems to ensure visual appeal, accuracy, and usability.
• Collaborate with SEO specialists and stakeholders to plan promotions, roll out website changes, and improve online presence.
• Monitor customer reviews and website traffic to gauge response to updates and analyse sales data to forecast demand and stock needs.
• Support software testing and customer service functions alongside core operations responsibilities.

Software Developer at Bhemya Software Solutions Pvt Ltd (2016-06 – 2019-04)

• Gathered client requirements and delivered projects on schedule while maintaining existing applications.
• Built and maintained web applications using HTML5, CSS3, JavaScript, jQuery, Core PHP, and MySQL.

US IT Recruiter at MindAssociate (2015-09 – 2016-05)

• Managed full-desk US staffing and recruitment for multinational clients, from sourcing through placement.
• Sourced and screened candidates using Dice, Monster, and LinkedIn; applied Boolean search techniques; worked knowledgeably with US tax terms (1099, W2, C2C) and visa categories (H1, EAD, OPT, GC).
• Negotiated contracts and terms of employment with employers and maintained client/vendor relationships through regular calls and status reporting.

Processing Executive at Source HOV (Unit of Lason India Pvt Ltd) (2011-06 – 2015-04)

• Processed US healthcare claims for United Health Group on the FACETS platform, handling enrollment, eligibility, and claims determination in line with SLA and SOP requirements.
• Generated daily dashboards and led team huddles; built client relationships through escalation handling and inventory forecasting communication.
• Planned daily resource capacity and monitored team performance.

M.Sc. in Software Engineering – SSM College of Engineering, Komarapalayam (Anna University) (2009)

H.S.C. – Govt. Boys Higher Secondary School, Sendamangalam (2002)

S.S.L.C. – Govt. Boys Higher Secondary School, Sendamangalam (2000)