Senior Regional Manager - Satin Creditcare Network Ltd. - Chidambaram
(2020-01 - 2026-03)
- Handled 16 branches in Chidambaram Region
- Business Growth & Expansion (New branches survey & Opening)
- Strengthening the collection process
- Ensure to provide the training to all staffs by coordinating with training team
- Increasing the portfolio by reducing the PAR accounts & percentage
- Coordinate with FRM team for fraud recovery
BM (Branch Manager) – Earlier worked as Program Manager by handling 4 branches - Ujjivan Small Finance Bank. - Coimbatore
(2010-07 - 2019-08)
- Increasing branch profit by providing Loans to the branch customers as per their needs
- Maintaining CASA portfolio customers
- Maintaining TAT as per policy
- Monitoring the collection process and maintaining portfolio quality
- Providing the customer service and completing their requirements within TAT
- Control the branch staffs and monitoring the branch sales
- Conducting area survey to extend the business and submitting it to Audit
- Increasing marketing & Promotional activities
- Conducting Sanction committee meeting
- Piloting open market products
- New products Pilot
- Reducing the error rate
- Increasing the GL to IL conversion ratio
Junior Officer - Atlas Documentary Facilitators Company Private Limited (Subsidiary company for HDFC Bank Ltd) - Salem
(2007-03 - 2010-06)
In this concern, I was working with credit department as well as RIC (Risk Intelligence and control) department.
- Handling agency responsible for the sampling & Verification of the documents produced for loan Processing
- Monitoring and reducing funding the loan to fraudulent applicant
- Coordinate between the outsourcing agency and the bank
- Maintaining TAT to publish the report
- Disbursement Cross Check-Monitoring the process of the file as per the norms of the Management like Sales capturing all the fields in app forms & necessary document, Credit capturing all Deviation & approval amount as per the eligibility norms and Cap, Disbursement amount as per DV & the approval amount
- To verify the Collection Receipts and Resale of Repossessed Vehicle
- Investigation done on fraudulent cases on both ends customer & sourcing executive
- Seeding activities conducted to analyze and investigate the sourcing pattern of the channels
- Credit Verification of Personal Loans & Auto Loans
- Preparation and verification of post approval documents as per Requirement
- Communicate with Sales managers regarding file queries
- Preparation of End to End TAT from application date to disb date & Sharing TAT analysis with Sales managers for stage wise
- Follow up with CPV and RIC agencies for reports
- Data Analysis & Charting Daily /Monthly MIS to CM & ACM
Executive (STPL Product) - Centurion Bank of Punjab Ltd (Tenured Pay roll division) - Erode
(2005-10 - 2007-02)
- Selling products
- Completing the targets
- Providing customer service