Team Leader at Hello Money India pvt ltd (2026-01 – 2026-08)
- Supervised and coordinated team members to ensure smooth day-to-day operations and achievement of assigned responsibilities.
- Conducted staff briefings and provided guidance, training, and support to team members.
- Handled customer and patient queries professionally and worked toward timely resolution of complaints and issues.
- Maintained accurate records, registers, reports, and other operational documentation.
- Coordinated with different departments to ensure smooth workflow and timely completion of tasks.
- Monitored work quality and followed company policies, procedures, and safety standards.
- Prepared and maintained daily records and provided regular feedback to management.
- Demonstrated good communication, teamwork, problem-solving, and customer-handling skills.
Telecaller at S.M.C Insurance pvt ltd (2025-04 – 2025-07)
Data entry operater at Freelancer (2024-08 – 2025-04)
- Performed data entry and maintained computer-based records with accuracy and attention to detail.
