Prachi Shrivastava

Make myself financially independent with an identity.

Neet Counsellor - Medipedia overseas

(2026-03)

• Responding incoming calls
• Counselling parents and students to take up good decision through knowledge and conversion into admissions

Senior Associate - Teleperformance USA

(2023-07 - 2025-12)

• Answering inbound calls for resolving the customer inquiries and reporting to disputes and sales

Teacher - Planet Spark - Home

(2022-12 - 2023-07)

• Take classes for public speaking, creative writing, project making
• Presentation skills for all age group

Senior Accounts Assistant - Metlife Global Operations Support Center - SEZ Sec-135 Noida UP

(2016-09 - 2019-07)

• Managing day to day operations for Invoicing & Cash Applications
• Re-insurance Reporting to client
• Resolving issues with Clients through mail and calls

Teacher - Paramount Public school

(2015-06 - 2016-06)

• Front office management
• Counseling of students
• Teaching EVS, English for class 2-6 for more than 6 months

Accounts Assistant - Infosys BPO Ltd. - Mahindra City (SEZ), Jaipur

(2011-03 - 2014-05)

• Handling Account Receivable & GL Process for the US client
• Processing of payment received from customers
• Customer Set-up, entry, query and Stoppage
• Preparation of monthly reconciliations
• Aging Credits analysis for further process
• Resolving issues with Clients through mail and telephonic conversation

Administrative Counsellor

• Handling student inquiries and test arrangements

M.B.A - Finance - S.R.G.P. Gujrati Professional Institute, Indore (2006 - 2008)

Graduation in Commerce - Tax Procedure - M.K.H.S Gujrati Girls College (2002 - 2005)

12th - Commerce - M.P. Board

10th - M.P. Board