Pradeep Charan

Dedicated and result-oriented hospitality professional with over 13 years of experience in hotel operations and guest services. Expertise in front office management, team leadership, guest relations, and ensuring exceptional customer satisfaction.

General Manager - JODHPUR RESORT GARDEN - Jodhpur, Rajasthan, India

(2018-01)

• Overall resort operations management
• Guest relations and customer satisfaction
• Wedding and event management
• Staff supervision and training
• Revenue and occupancy management

Front Office Executive - KHAAS BAGH, JODHPUR - Jodhpur, Rajasthan, India

(2014-01 - 2017-12)

• Guest check-in and check-out procedures
• Reservation management
• Guest complaint handling
• Front desk operations
• Coordination with housekeeping department

Guest Relations Executive - HOTEL CITY PALACE, JODHPUR - Jodhpur, Rajasthan, India

(2010-01 - 2013-12)

• VIP guest handling
• Customer service and support
• Booking coordination
• Guest feedback management
• BAR MANAGEMENT

Front Office Assistant - HOTEL CENTRE POINT, JODHPUR - Jodhpur, Rajasthan, India

(2006-01 - 2009-12)

• Reception operations
• Telephone and email handling
• Reservation support
• Guest assistance
• Daily front office reporting

B.A. / GNM - RBAS (2005-01 - 2005-12)