Pradeep Negi

ASSISTANT MANAGER IN ORDER TO CASH - GENPACT - Delhi, India

(2022-07)

Managed end-to-end billing processes including invoice generation, payment processing, credit memos, debit memos and account reconciliation, ensuring accuracy and compliance with company policies and regulations.
Developed and implemented strategist for effective cash flow, reduce sales outstanding (DSO), and minimize billing discrepancies.
Streamlined billing processes, resulting in a 70% reduction in billing errors.
Maintained customer billing profiles, contracts, and pricing information in the billing system, ensuring data accuracy and compliance with contractual agreements.
Conducted regular audits and analysis of billing data to identify trends, discrepancies, and opportunities for improvement.
Participated in month-end and year-end closing activities, ensuring accurate financial reporting and adherence of deadlines.
Provided training and support to team members to enhance their understanding of billing processes and systems.

MANAGEMENT TRAINEE IN ORDER TO CASH - GENPACT - Delhi, India

(2019-01 - 2022-06)

Directed two teams of 10+ FTEs of Trade and Deduction management.
Led Deduction management & Trade Payment processes, including analysis, resolution, and prevention of customer deductions, ensuring timely and accurate resolution to minimize financial impact and maintain customer satisfaction.
Developed and implemented strategies to streamline deduction workflows, reduce processing time, and optimize cash flow, resulting in improved efficiency and cost saving.
Prepare & Monitored account receivable aging reports, identify past due accounts, sweep report, vendor hold & payment reports to achieve monthly targets and reduce bad debt.
Perform and monitor day-to-day processing of Trade Operations functions including matching and settlement of Trade Deductions with open credits.
Investigated root causes of deductions and disputed charges by collaborating with internal stakeholders, sales teams, finance and customers, effectively resolving issues and preventing recurrence.
Participated in month-end and year-end closing activities, reconciled accounts receivables balances, and prepare financial reports to support decision-making and financial planning.

PROCESS DEVELOPER IN ORDER TO CASH - GENPACT - Delhi, India

(2016-01 - 2018-12)

Core team member of Trade Pay Team, handling trade payments and deductions related to promotional events, contract pricing and deals provided to customer.
Provide a quick turn around to trade disputes.
Working in conjunction with Sales and Finance teams in the US via calls and emails.
Act as subject matter expert on high profile and highly complex accounts.
Perform timely and regular reporting to senior management and customer on current deduction balance, unapplied credits and vendor payments on hold.
Playing an instrumental role in UAT go live.
Participate on regular team meetings to share and discuss feedback and updates received from client related to their Trade Operations matter.

Process Developer - GENPACT - Delhi, India

(2012-05 - 2015-12)

Making sure the customer receives payments per the agreement and contract signed by them.
Proactively to improve accuracy and reduce delay in resolving disputes and making payment.
Procuring backup documentation to determine reason for deduction, validate documents and obtain necessary approvals.
Timely accomplishment of daily tracker reports and internal audits.
Achieving monthly and yearly targets for deduction balance of the account responsible.
Working to minimize deduction balance and to meet overall Deduction target assigned.

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