Accounts Receivable Specialist | SAP - INTERNATIONAL FLAVOUR & FRAGRANCES (IFF)
(2025-05)
Managed end-to-end Accounts Receivable and Cash Application activities for customers across North America and Latin America using SAP ERP.
- Managed high-volume multi-currency customer account clearing and payment postings, resolving complex financial disputes to maintain customer satisfaction.
- Collaborated with Collections and Billing teams to effectively resolve payment and invoice-related issues, enhancing overall accounts receivable efficiency.
- Processed customer payments, performed account reconciliations, analyzed unapplied cash, and allocated payments to ensure accuracy and timely cash flow.
- Collaborated with regional Finance, Treasury, Collections, and Customer Service teams to resolve complex payment issues and improve cash flow.
Cash Application & Collection Analyst (SAP User) - CARRIER TECHNOLOGY PVT LTD
(2024-10 - 2025-05)
- Owned the Order-to-Cash (OTC) sub-cycle, optimizing cash applications and rapid invoice matching using SAP.
- Collaborated cross-departmentally to resolve unapplied customer balances, enhancing accuracy of ageing reports.
- Monitored compliance with company policies, SLAs, and internal financial controls to maintain operational integrity.
- Conducted research on unapplied cash to assist in resolving payment discrepancies, improving reconciliation processes.
Cash Application Analyst (SAP User) - GENPACT INDIA PRIVATE LIMITED
(2024-01 - 2024-09)
- Processed high-volume customer payments through ACH, wire transfer, lockbox, and checks to ensure timely application to accounts.
- Processed approved write-offs, customer adjustments, and account maintenance activities to maintain accurate customer accounts.
- Assisted with month-end close by preparing reconciliation reports and reviewing customer balances to support financial accuracy.
Accounts Associate - Orffosoft Solution
(2022-04 - 2023-12)
- Resolved unapplied and unidentified cash through thorough payment research, enhancing cash flow visibility.
- Facilitated customer payments, account reconciliations, and unapplied cash analysis to optimise payment allocations.
- Executed lockbox, ACH, wire transfer, and credit card payments, ensuring accurate cash posting to maintain financial integrity.
- Managed payment processing across multiple ERP systems, including SAP, Front Desk, and Accounts Receivable platforms.
