Pradicksha Pradicksha

To be associated with an organization with provide challenging work environment providing my excellent at every step my long term career goals. High efficient and passionate for, learning new concept and ideas techniques aim to. Reach the height in my career with proven expertise. More focus on value added activity along with the routine activity

Customer Service – Feed back - My TVS Mobility - Sai suprem, 11-11 Thiru vi ka nagar industrial estate, saidapet, chennai

(2023)

• Handled customer queries and resolved complaints through phone and email support.
• Assisted with telecom service activations, billing inquiries, and plan upgrades.
• Maintained accurate customer records and updated CRM systems.
• Provided technical troubleshooting support for basic telecom issues.
• Coordinated with internal teams to ensure timely issue resolution and service quality.
• Promoted new telecom offers and service plans to customers.

B.Sc. - SRM Arts and Science College (2021 - 2024)

12th - Seventh Day Adventist Hr. Sec. School (2020 - 2021)

10th - Seventh Day Adventist Hr. Sec. School (2018 - 2019)