Pradip Shendage

Senior Executive-QA & Process Improvement

Communication and Marketing | Banking Operations | Customer Relationship Management | Process Improvement

Am looking for the best opportunity tu start my career and improve my skills

Sales Operations and Order Management professional with 15+ years of experience in driving process improvement, managing end-to-end order lifecycle, and ensuring high customer satisfaction.

Accounts Receivable and Cash Application professional with over 12 years of experience in driving accurate financial operations, improving cash flow, and leading high-performing teams in global organizations.

Customer Success Lead with 11+ years in SaaS, skilled in onboarding, retention, and ITIL-based delivery. Achieved 95% CSAT, reduced churn by 7% YoY, and improved TTV. Experienced with U.S. clients, driving adoption via data insights using CRM tools, Excel, and Jira.

Will improve

Improve the society

Process improvement

Self Improvement

CRM Service improvement

Manager, Continuous Improvement