Front Desk Manager (Receptionist) - NEXA Service - Ahmedabad
- Customer Greeting: Welcoming visitors warmly, assessing their service needs, and directing them to the appropriate service advisor.
- Appointment Scheduling: Coordinating with customers to book, reschedule, or cancel vehicle service appointments.
- Communication Hub: Answering incoming phone calls, taking messages, and handling inquiries professionally.
- Administrative Duties: Data entry into customer relationship management (CRM) systems, maintaining records, and managing mail/courier services.
- Showroom Maintenance: Ensuring the reception area and waiting room remain clean, organized, and welcoming.
- Customer Support: Assisting with payment processing and following up with customers regarding service updates or vehicle status.
- Communication: verbal and interpersonal communication skill.
- Technical Skills: Proficiency in computer software and phone systems.
- Customer Service: ability to handle customer complaints calmly.
Receptionist - Genpact IT Co. - Banglore
My Responsibilities In Genpact is
- Visitor Management: Greeting guests, employees, and vendors, issuing badges, and notifying staff of arrivals.
- Communications: Answering, screening, and forwarding phone calls and managing the general company email inbox.
- Administrative Support: Assisting with filing, data entry, scanning, and photocopying documents.
- Office Maintenance: Ensuring the reception area is clean, tidy, and fully stocked with office supplies.
- Security & Safety: Monitoring visitor access, managing security logs, and following safety procedures.
- Scheduling: Coordinating meeting room bookings and schedules.
- Technical Proficiency: Strong familiarity with Microsoft Office Suite (Word, Excel) and office equipment (printers, multiline phone systems).
- Professionalism: Excellent verbal and written communication skills.
- Multitasking: Ability to prioritize tasks and stay organized in a fast-paced environment.
Receptionist - Dental Clinic - Pune
My duties include scheduling appointments, greeting patients, managing phone lines, processing payments, verifying insurance, and maintaining patient records.
