Pragati

Dedicated professional with a background in hospitality seeking a Receptionist role to create a welcoming environment for clients while maintaining a seamless front-desk operation.

Front Desk Manager (Receptionist) - NEXA Service - Ahmedabad

• Customer Greeting: Welcoming visitors warmly, assessing their service needs, and directing them to the appropriate service advisor.
• Appointment Scheduling: Coordinating with customers to book, reschedule, or cancel vehicle service appointments.
• Communication Hub: Answering incoming phone calls, taking messages, and handling inquiries professionally.
• Administrative Duties: Data entry into customer relationship management (CRM) systems, maintaining records, and managing mail/courier services.
• Showroom Maintenance: Ensuring the reception area and waiting room remain clean, organized, and welcoming.
• Customer Support: Assisting with payment processing and following up with customers regarding service updates or vehicle status.
• Communication: verbal and interpersonal communication skill.
• Technical Skills: Proficiency in computer software and phone systems.
• Customer Service: ability to handle customer complaints calmly.

Receptionist - Genpact IT Co. - Banglore

My Responsibilities In Genpact is

• Visitor Management: Greeting guests, employees, and vendors, issuing badges, and notifying staff of arrivals.
• Communications: Answering, screening, and forwarding phone calls and managing the general company email inbox.
• Administrative Support: Assisting with filing, data entry, scanning, and photocopying documents.
• Office Maintenance: Ensuring the reception area is clean, tidy, and fully stocked with office supplies.
• Security & Safety: Monitoring visitor access, managing security logs, and following safety procedures.
• Scheduling: Coordinating meeting room bookings and schedules.
• Technical Proficiency: Strong familiarity with Microsoft Office Suite (Word, Excel) and office equipment (printers, multiline phone systems).
• Professionalism: Excellent verbal and written communication skills.
• Multitasking: Ability to prioritize tasks and stay organized in a fast-paced environment.

Receptionist - Dental Clinic - Pune

My duties include scheduling appointments, greeting patients, managing phone lines, processing payments, verifying insurance, and maintaining patient records.

Higher Secondary School - 12th - Modern College Pune

Bachelor Of Commerce - University Of Pune