Data Center Operations Specialist - Synopsys India - Bangalore
(2023-06)
- Provide initial support and troubleshooting assistance to end-users or customers experiencing network, Server issue, new PO orders.
- Maintaining more than 1600+ live servers and ISP DATA links.
- Logs and track incidents based on service requests related to DC issues.
- Racking and stacking the machines and provisioning the new machines.
- Cabiling the machines to the network and Working with both Copper and Fiber cables patching for network connections.
- Working with vendor for OEM like Supermicro, HP and Cisco.
- Working with storage team on any replacement activity held by NetApp.
- Maintaining the DC hall environment, by checking power and cooling temperature inside the hall.
- Working with the security team for maintaining the visitor and vendor activities details.
- Working with Clients for OS installation as per the requirements.
- Have experience in KSAnsible Kickstart, MAAS deployment and Hypervisors for OS installation.
- Maintaining the entire DC machines inventory and equipment details.
- Working with Colocation Vendor for the power and DC maintenance activities.
- Upgrading the BIOS and upgrading firmware for the servers.
- Maintaining the PDU and working in SunBird application for monitoring PDU alerts.
- Working with DCIM for PDU for power connections and monitoring through configuring DCIM switches.
- Update Rack layout diagrams and asset inventories as needed.
- Maintaining the material inventory of the inward and outward materials.
- Planning and drawing the new setup for Racking and storing the machine in rack.
NOC Network Engineer - Cadence Design System - Bangalore
(2022-10 - 2023-06)
- Working 24*7 for Network monitoring tools l Nagios and Jira ticketing tool.
- Monitoring for server disk space, hardware issue, disk failure, CPU utilization, storage failure alerts and verifying the team and assign the ticket to the team.
- Monitoring switch, router and firewall alerts and link down alerts for different site locations and assign the tickets to the team.
- Creating severity tickets and priority tickets when the ISP or Network link down, taking the team to the on call and resolve the issue as per the severity and priority.
- Monitoring the ISP link all over the connectivity of different site remotely and connecting with the different ISP providers for rectifying the issue and raising a case and resolving
- Verifying the tickets and getting the status of the ticket and getting the report and handed over to the team.
Smart Hand Support - NTT (Netmagic Solution Private Limited) - Bangalore
(2021-06 - 2022-10)
- Working on checkMK and Nagios monitoring tool.
- 24*7dedicated support to ensure uninterrupted availability of network connectivity.
- Implementation of Server, network Switches, Routers, and firewall.
- Maintaining more than 200+ customers rack inventory.
- Supporting for Vendor activities.
- OS installation, BIOS upgradation, Firmware Upgrading.
- Performing on demand and daily health checks to ensure all systems are up and running.
