Pramod C

To work in a challenging environment, where I can contribute my academic qualifications and personal skills towards the success of the organization, along with my personal career that can help me to earn satisfaction and enable me to gain more knowledge in life.

IT Co-ordinator - Accenture Service Pvt ltd (Payroll SBDK Technologies)

(2023-11-13)

• Resolving the candidate and Employee queries.
• Answering the calls, recording incidents, providing resolution, escalating if necessary and Closing the request.
• Generating the tickets and aligning the tickets to case management to solve the issue.
• Maintaining all the call records and updating in the tracker.
• Resolving the Technical related queries and Employee queries.
• Assigning tickets to other employees in a team.

Intern - Sonata Software limited

• Worked on Microsoft Power BI on Cloud Platform
• Collaborated with the employees of the company to learnt about the tool
• Learnt about the various options present and available in the tool
• Analysed the data of manufacturer and sales of various countries of the world
• Created the Dashboards and Report using the Analysed data.

BE - Rajarajeshwari college of Engineering

12th - Vyshnavi Chethana PU College

10th - Government High School