Manager, Ad Ops at Zynga (2021-11 – 2025-11)
Led ad operations for gaming portfolio with focus on monetization optimization
- Managed and optimized a large portfolio of ad networks, DSPs, and SSPs, acting as the lead Point of Contact for game studios regarding monetization KPIs
- Increased Ad ARPDAU by approximately 7-12% over 12 months through strategic waterfall optimization, price floor tuning, and partner mix improvements
- Improved overall fill rate by 5-10% by resolving delivery bottlenecks, re-allocating demand, and optimizing mediation setups
- Led end-to-end ad trafficking across networks and SSPs, including setup, QA, pacing control, and troubleshooting delivery discrepancies
- Mentored Ad Ops and offshore trafficking teams, improving operational processes and Service Level Agreements (SLAs)
- Collaborated with product and engineering teams to integrate and execute new ad formats, including rewarded video and native ads
Senior Advertising Operation Manager at Gameloft (2021-03 – 2021-10)
Managed advertising operations and campaign projects
- Acted as project manager for standard campaigns, producing rich media creatives in collaboration with the creative department
- Supported the local Advertising Sales team by building realistic campaign proposals and recommending best practices for pre-campaign strategy
- Analyzed and optimized multiple simultaneous campaigns to ensure delivery and performance met client requirements
Advertising Operation Manager at Gameloft (2015-03 – 2021-02)
Managed day-to-day advertising operations and campaign delivery
- Managed the day-to-day setup and delivery of programmatic campaigns across a large network, monitoring SSP performance to optimize earnings
- Coordinated creative testing and implementation for direct campaigns, collaborating with clients and technical teams to ensure ROI guidelines were met
- Troubleshot third-party impression discrepancies and investigated new ad technologies for cost reduction and targeting enhancements
- Produced comprehensive post-mortem reports and financial data analysis for internal and external stakeholders
Sr. Executive Ad Ops at Tyroo Media Pvt Ltd (SVG Media) (2014-07 – 2015-02)
Oversaw regional ad campaigns for desktop and mobile platforms
- Oversaw regional ad campaigns for Desktop and Mobile Apps, primarily responsible for the setup and delivery of performance-based campaigns (CPI/CPL/CPS)
- Managed 3rd party partners for tracker/tag implementation (HTML, Java) to ensure effective campaign tracking
Foreign Language Expert - Spanish (Ad Ops / Trafficking) at Theorem (India) Pvt. Ltd. (2012-12 – 2014-02)
Provided technical support for advertising campaigns in Spanish-speaking markets
- Provided technical support for advertising campaigns in Spanish-speaking markets, including trafficking of Display, Video, and Mobile Ad campaigns
- Conducted Quality Assurance (QA) checks on client campaigns to ensure accurate revenue recognition and adherence to pacing specifications
Freelance Spanish Translator & Interpreter at Self-Employed (2009-06 – 2012-12)
Managed translation projects and served as Tour Manager for Spanish groups
- Managed translation projects and served as a Tour Manager for Spanish groups
Business Associate at Vertex India (2008-04 – 2009-04)
Provided technical support for reservation systems
- Provided technical support for Lastminute.com and Travelocity reservation systems