Pranab Singha

Results-driven Operations & Business Development Executive with experience leading regional teams and processes at Sri Sohum Sattva Pvt Ltd. Achieved 22% regional revenue growth and a 35% client base expansion through targeted sales strategies, reduced procurement costs by 10% and stock discrepancies by 15% via supplier renegotiation and inventory controls. Skilled in CRM implementation and process optimization (30% faster order processing), stakeholder management, and advanced Excel, focused on scaling operations and improving margins for growing organizations.

Executive at Sri sohum sattva pvt ltd (2025-01 – 2025-12)

• Led regional operations and business development, designing and executing sales strategies that drove a 22% increase in regional revenue within the first year.
• Managed key client relationships and negotiated contracts, expanding the client base by 35% and improving customer retention through service enhancements.
• Oversaw inventory and vendor management, reducing stock discrepancies by 15% and cutting procurement costs by 10% through supplier renegotiation and process improvements.
• Coordinated and coached a cross-functional team of 6+, implemented performance metrics and training programs that boosted productivity and on-time delivery rates.
• Implemented CRM and streamlined reporting workflows, reducing order processing time by 30% and improving forecasting accuracy.

Computer operator at ITC limited (2026-01 – Present)

• Performed daily data entry and maintained accurate customer, sales and inventory records to support operations and reporting.
• Prepared invoices, processed payments and reconciled transactions, ensuring timely billing and reduced errors through validation checks.
• Managed digital filing, backups and basic system maintenance, troubleshot software/hardware issues and coordinated with IT vendors as needed.
• Streamlined routine processes by introducing standardized templates and checks, improving data consistency and retrieval efficiency.
• Supported colleagues with reports and ad-hoc analyses using Excel, contributing to faster decision-making and smoother operations.

Higher secondary education – Bagdogora chittaranjan high school (2022-05 – 2024-07)