Associate IT Consultant
REDWAVE SOLUTIONS SDN. BHD. Malaysia
Role: L1 Support Consultant
Duration: Oct 2022 to Present
- Troubleshooting daily tickets related to HR modules.
- Designing and configuring personalized email templates for various HR processes like Password change, Software update , setting the goal & performance reviews.
- Uploading company logo as per the guideline .
- Worked on the tickets and adhered to SLAs to close the tickets.
- Worked on people profile configurations.
- Worked on Picklist.
- Experience in configuration of dynamic groups and dynamic roles.
- Configured workflow, event reasons.
- Good familiarity with Event reason configuration.
- Configured custom MDF objects, Generic Objects & Foundation objects.
- Worked on Role Based Permissions.
- Created workflow and mapped it to proper events.
- Worked on login methods and resetting the passwords.
- Good familiarity with restricting System Access by using RBP Permissions
Aug 2016 –
FEB 2020
Sr.Business Associate
Tech Mahindra
- Involved in the whole array of recruitment that embraces Sourcing, Screening, Scheduling, and interview coordination between hiring manager and candidate, Salary negotiations, releasing offer letter, Follow-up with the selected candidates till they join (End to End Recruitment).
- Gathering the requirements from various hiring managers and business units to service their needs. Handling one Business unit
- Prioritize the requirements and servicing them based on business criticality.
- Expert in sourcing profiles from various channels like job portals, social networking site and professional Networking, Employee referral.
- Conducting preliminary discussion with candidates to ascertain their competencies, skills and aspirations (based on work, position, salary and relocation etc).
- Expert in handling Weekend drives, Weekend Event and Project Specific Hiring.
- Interacting with the shortlisted candidates and briefing them about the requirements, specifications and business. Conducting Salary Negotiations and HR Discussions.
- Documentation, Obtaining Hiring Approvals, Conducting BV of to be offered candidates and offer rollouts.
- Managing Joining Bonus, relocations, accommodation, Notice buy out for candidates.
- Constant follow up with the candidate until the verdict is on-board and keeping a healthy relationship to get references for future requirements.
- Conducting requirement reviews with the hiring manager to understand the requirement and exchange status updates. Inform applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information.
- Developing strong client and candidate relationships and maintain communication with both.
- Interacting and Co-coordinating with the Vendors for generating the required resources.
- Well versed with peoplesoft HR Tool , Managing End to End hiring process in a tool From uploading profile to rollout the offer
- Preparation various Market Intelligence reports & MIS reports like Recruitment Report, Trackers & Offers Related reports.
Awards & Recognition
- Awarded Bravo Q3-Q4- FY 16-17
- Awarded Thrice for Pat On back –Q3-Q4 FY 17-18-19
- Awarded Twice Spot Award
March 2015 - Aug 2016
March 2015
Aug 2016
March 2012
May 2013
IT Recruiter/HR Executive /SAP Recruiter
Adroit Infotech Pvt Ltd
IT Resource Officer - Recruitment
Teamware Solution
HR Recruiter - Technology Hiring
Avvas Infotech Pvt Ltd
