Community Content Management Specialist at ByteDance (TikTok) (2019-10 – 2025-08)
- Applied and implemented Community Content Security Standards to strengthen content moderation processes.
- Reviewed and moderated short-form video content to maintain quality, safety, and regulatory compliance.
- Contributed to Content Management System (CMS) improvements through operational feedback and recommendations.
- Collaborated with cross-functional teams to resolve policy violations and ensure adherence to community regulations.
- Updated and maintained Standard Operating Procedures (SOPs) to improve moderation efficiency and workflow processes.
- Worked on Trust and Safety processes.
- Reviewed and escalated underage-user reports to support compliance with child safety policies and platform regulations.
- Processed content and account deletion requests while ensuring data privacy and compliance standards.
- Verified and updated user age information in accordance with platform safety and verification policies.
- Investigated and resolved account security issues, access concerns, and policy violations to maintain platform integrity.
- Conducted live age verification and appeal reviews to validate user age and ensure compliance with safety guidelines.
Executive – Content Operations at Zee Entertainment Enterprises Limited (ZEEL) (2017-10 – 2019-10)
- Managed CMS operations for ZEE5, including uploading, updating, and maintaining VOD/MOD content.
- Oversaw end-to-end content lifecycle workflows, ensuring accurate metadata entry, tagging, and content publishing.
- Managed content metadata, content moderation, and digital asset management.
- Supported content operations for Zee TV, ZeeMarathi, Zee Tamil, Zee Telugu, and Zee Kannada.
- Applied and implemented Community Content Security Standards to strengthen content moderation processes.
- Reviewed and moderated short-form video content to maintain quality, safety, and regulatory compliance.
- Contributed to Content Management System (CMS) improvements through operational feedback and recommendations.
- Collaborated with cross-functional teams to resolve policy violations and ensure adherence to community regulations.
- Updated and maintained Standard Operating Procedures (SOPs) to improve moderation efficiency and workflow processes.
- Worked on Trust and Safety processes.
- Reviewed and escalated underage-user reports to support compliance with child safety policies and platform regulations.
- Processed content and account deletion requests while ensuring data privacy and compliance standards.
- Verified and updated user age information in accordance with platform safety and verification policies.
- Investigated and resolved account security issues, access concerns, and policy violations to maintain platform integrity.
- Conducted live age verification and appeal reviews to validate user age and ensure compliance with safety guidelines.
Video Channel Management at Goquest Media Ventures
Video Channel Management (YouTube), SEO for YouTube / Social Media, and responsibility for Lattu Kids CMS Platform. Handled Bollywood Channels & Food Channels.
YouTube Channel Management at I-Dream Production
Sole Assistant Director at Asia TV
Reality Show (U.S.) – Karma Aur Kismat Konnection
Assistant Director at Film (Marathi)
Yes I Can
Assistant Director at Star Plus Channel
Ye Rista Kya Kehlata Hai
Assistant Director at Star Pravah Channel
Swapnanchya Palikadle
