Prasanna Lakshmi

IAM Professional with 4 years of progressive experience spanning identity operations, engineering, and governance across SailPoint IdentityIQ, IdentityNow, and Identity Security Cloud (ISC). Adept at both day-to-day provisioning support and strategic IAM solution development, including automated JML workflows, RBAC implementation, role mining, and API/SCIM-based application integrations. Skilled in troubleshooting, incident resolution, and SLA-driven support as well as workflow design, testing, and deployment using Java, REST APIs, and directory services (AD/Entra ID/LDAP).

Proven ability to bridge operations and engineering, delivering secure, compliant, and scalable access management solutions in regulated enterprise environments.

Sailpoint Consultant - Cognizant - WestPac

(2025-08 - 2026-01)

• Architected and implemented identity lifecycle management solutions and application onboarding integrations using REST API, SCIM, and Web Services, enabling seamless connectivity across enterprise and SaaS applications.
• Designed and configured Identity Profiles, Access Profiles, Roles, and Provisioning Policies to enforce standardized access governance and streamline identity administration.
• Developed and automated Joiner, Mover, and Leaver (JML) lifecycle workflows, driving zero-touch provisioning and deprovisioning and reducing manual identity management overhead.
• Implemented a Role-Based Access Control (RBAC) model with automated birthright access assignments, ensuring users received correct entitlements based on role attributes from day one.
• Built and configured access request workflows, multi-stage approval processes, and access certification campaigns, strengthening governance and audit compliance.
• Led end-to-end project phases including application onboarding, testing, deployment, and post-production validation, ensuring smooth transitions and operational readiness.
• Configured and managed JDBC and LDAP-based applications for application onboarding, user aggregation, provisioning, and entitlement management activities.

IGA Engineer – SailPoint ISC - Tech Mahindra - Bank of America

(2023-09 - 2025-07)

• Designed and implemented end-to-end RBAC policies and identity lifecycle automation in SailPoint Identity Security Cloud, enabling automated access provisioning based on business roles and improving enterprise access management posture.
• Built and deployed automated provisioning and deprovisioning workflows across enterprise applications, ensuring timely and accurate access delivery and revocation.
• Led role mining initiatives, created role hierarchies, and performed role-to-entitlement mapping to establish a clean, maintainable, and auditable RBAC framework.
• Configured birthright access and automated role assignments for Joiner, Mover, and Leaver (JML) scenarios, reducing access request backlog and improving user experience.
• Integrated enterprise applications using REST API and SCIM for standardized, scalable provisioning across cloud and on-premise systems, and engineered Microsoft Entra ID and Active Directory integrations for unified access management.
• Executed RBAC testing, UAT validation, deployment, and release support activities, ensuring smooth rollouts with minimal production impact while collaborating with stakeholders and auditors to align governance controls with compliance mandates.

IAM Operations Analyst - Tech Mahindra

(2022-02 - 2023-08)

• Managed and monitored provisioning and deprovisioning activities across enterprise applications in SailPoint Identity Security Cloud, ensuring accurate and timely access fulfillment with minimal service disruption.
• Investigated and resolved provisioning failures, aggregation errors, and access synchronization issues, performing root-cause analysis to restore service and prevent recurrence.
• Processed access request fulfillment, executed entitlement modifications, and resolved user access issues in alignment with security policies and RBAC standards.
• Administered and maintained Active Directory and Microsoft Entra ID integrations, ensuring reliable identity synchronization and authoritative source integrity.
• Managed ServiceNow incidents and access requests, delivering operational support within SLA timelines and maintaining high customer satisfaction scores.
• Supported audit, compliance reporting, and access certification activities while coordinating with IAM teams and application owners to ensure governance compliance.
• Supported RBAC and SOD (Segregation of Duties) policy implementation to ensure secure and compliant access governance. Teams to resolve complex access-related incidents efficiently.

B.Tech - Minor in ECE - NRI Institute of Technology