Prashant Bhargav

To secure a challenging position in a reputed banking organization where I can leverage my 4 years of experience in banking operations, customer service, and financial processes, while contributing to organizational success and continuous professional growth.

Assistant General Manager / Banking Operations Associate - JAN KALYAN BACHAT SAKH SAHKARI MARYADIT GWALIOR - Gwalior

(2022-01)

• Managed day-to-day banking operations including account handling and transaction processing
• Handled cash transactions such as deposits, withdrawals, and daily cash reconciliation
• Performed KYC (Know Your Customer) verification and ensured compliance with regulatory guidelines
• Processed loan applications, verified documents, and coordinated with approval teams
• Resolved customer queries and complaints, ensuring high levels of customer satisfaction
• Prepared MIS reports and tracked daily/weekly performance metrics
• Maintained proper documentation as per internal audit and compliance requirements
• Promoted and cross-sold banking products such as savings accounts, loans, and insurance
• Processed fund transfers via NEFT, RTGS, and IMPS
• Ensured adherence to RBI guidelines and risk management policy

10th - KENDRIYA VIDHYALYA NO. 1 GWALIOR

Diploma - Electrical Engineering - Dr. B.R.A. POLYTECHNIC COLLAGE GWALIOR

B.Tech - Electrical - MITS GWALIOR