F & B Manager, HOD - Vikrama Heritage Resort & Spa - Pava Gadh
(2025-08)
Vikrama Heritage is a boutique heritage known for its traditional architecture, warm hospitality, and culturally inspired guest experience. The property combines classic design elements with modern amenities, offering guests an authentic and comfortable stay. With a focus on personalized service, high-quality dining, and immersive local ambience, Vikrama Heritage caters to both leisure and business travelers seeking a refined heritage atmosphere.
- Managed complete F&B operations for a heritage resort property, ensuring high standards of service and guest satisfaction.
- Supervised multi-cuisine restaurant and in-room dining, maintaining consistent food quality and presentation
- Led F&B team staffing, training, scheduling and daily briefings to ensure smooth operations.
- Coordinated banquets, weddings and group events, including menu planning, service flow and guest experience.
- Implemented inventory control, cost management and waste-reduction practices to maximize profitability.
- Ensured strict compliance with hygiene, safety and food-handling standards across kitchen & service areas.
- Handled guest feedback and resolved service issues promptly, improving overall ratings and repeat business.
- Assisted in menu engineering, pricing and planning special promotions to boost F&B revenue.
- Maintained vendor relationships, negotiated purchase rates and ensured high-quality raw materials.
- Oversaw opening & closing procedures, cash handling and daily operational reports.
Assist F & B Manager, HOD - The Fern Residency - Vadodara, GJ
(2024-04 - 2025-08)
A centrally located 34-room business hotel situated next to Vadodara Railway Station and Central Bus Depot. The property features an all-day dining multi-cuisine restaurant and Three banquet halls ideal for small-to-medium events. It caters for both corporate and leisure guests with modern amenities like Wi-Fi, business center, and customized dining offerings including Jain and vegetarian and non-vegetarian options.
- Managing day-to-day entire operations of F & B Departments includes multiple outlets.
- Daily reporting to OM about the daily operations and taking their guidance to enhance the service and quality of work.
- Coordinating with third party vendors including event management company Travel agent & etc. for all types of big events.
- Responsible to all the corporate group booking, wedding group, & all the social and leisure trips.
- Responsible for cost controlling of all the f&b outlets.
- Coordinating with HR for new joiners and their training.
- Responsible for all the operations departments for mega events such as corporate, Odc, wedding and VIP movements.
- Responsible to make Purchase order as per wedding and corporation functional requirements.
- Taking care of yearly capital expenditure.
- Executing to service standard and doing necessary corrective implement as per Hotel Standard.
- Personally, watching all the service outlets, checking the quality of work, standards of service and planning accordingly.
Restaurant Manager, HOD - The Fern Residency - Vadodara, GJ
(2023-04 - 2024-04)
A centrally located 34-room business hotel situated next to Vadodara Railway Station and Central Bus Depot. The property features an all-day dining multi-cuisine restaurant and Three banquet halls ideal for small-to-medium events. It caters for both corporate and leisure guests with modern amenities like Wi-Fi, business center, and customized dining offerings including Jain and vegetarian and non-vegetarian options.
- Managing entire food and beverage department including Restaurant operations, banquet, catering sales etc.
- Ensure all customer requirements are communicated to all departments in advance to ensure effective planning.
- Coordinating food delivery channels and products prompts the increase in food fall. Ex Zomato, swiggy, Nearbuy etc.
- Coordination with account & controlling department for food & Beverage Cost.
- Taking care of banquet booking and operations work.
- Preparing monthly Beverage cost, MIS Report, F & B Expenditure, Budgeting.
- Monitoring operation of Banquet, Restaurant, IRD, etc. resolving the guest issues and operations issues.
- Making strategy with sales team to get maximum revenue.
- Organizing marketing activities, such as promotional events and discount schemes, same circulation as team leader and outlets Manager
- Monitoring corporate events, social events and taking necessary steps to increase maximum revenue.
Restaurant Manager, HOD - Phoenix Resort - Rajkot, GJ
(2022-08 - 2023-04)
Rajkot is a premium leisure and event destination offering 79 spacious rooms, multiple indoor banquet halls, and expansive outdoor lawns catering to weddings, corporate events, and family functions.
As Restaurant
Manager since August 2022, I have overseen daily F&B operations including Meraki – the all-day diner, poolside service, and banquet catering. I've led event execution for gatherings of up to 700 guests, managed guest satisfaction, staff training, cost control, and ensured smooth coordination with kitchen, service, and event vendors for seamless operations across diverse market segments.
- Handling day-to-day entire operations of F & B Departments includes multiple outlets.
- Daily reporting to F & B Manager about the daily operations and taking their guidance to enhance the service and quality of work.
- Conducting the daily briefing with all the executives and staff.
- Handling the outsource vendor including event management company Travel agent &etc. for all types of big events.
- Responsible for the smooth function of wedding, doing preparations according to event requirements.
- Responsible for cost controlling of all the f&b outlets.
- Responsible to make Purchase order as per wedding and corporation functional requirements.
- Executing to service standard and doing necessary corrective implement as per Hotel Standard.
- Personally, monitoring all the service outlets, checking the quality of work, standards of service and planning accordingly.
F & B Executive - Red Fox by Lemon Tree Hotels - Bhiwadi, Raj
(2021-07 - 2022-08)
A contemporary 3-star business hotel featuring 130 rooms, an all-day multi-cuisine cafe (Clever Fox), a trendy bar (Tipsy Fox), a poolside lounge, a fitness center, and a spacious banquet/conference area (~497 m² indoor + 297 m² outdoor) ideal for corporate events, social functions, and weddings. Located in the industrial hub of Bhiwadi with proximity to Gurugram, Manesar, and Alwar, it primarily serves corporate travelers, industrial groups, weekend social events, and budget-conscious families. As F&B Executive, I supported daily restaurant and banquet operations, maintained service and hygiene standards, coordinated events for 50–250 pax, handled vendor liaison, and ensured guest satisfaction through smooth service delivery.
- Responsibilities to special take care of corporate guests by supervision in the coffee shop and other areas of service.
- Maintained par stocks for silverware, chinaware, linen, dry food stuff, stationery and non-alcoholic beverages; also, to revise these par stocks as per seasonal changes.
- Organized daily briefings and ensure that shift beginning and shift end briefings are being held at the beginning and end of each shift.
- Organizing marketing activities, such as promotional events and discount schemes along with Food and Beverage manager and restaurant manager.
- Responsible for pre allocated operational work of banquet. Coordinating with event manager and team for social event and corporate events their requirement.
- Maintain effective communication within the various areas, as well as with all other Departments.
- Check all function rooms to ensure they are ready, with all equipment in good order.
- Organize Transportation of food and equipment to offsite catering events. Supervises the handling, storage, and security of all catering service equipment, including catering vehicles.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment for functions assigned
Sr Supervisor - Lemon Tree Hotel - Baddi, HP
(2021-02 - 2021-12)
Lemon Tree Hotel, Baddi is a mid-scale business hotel located in the industrial town of Baddi, Himachal Pradesh. The hotel features around 49 smartly designed rooms, a vibrant all-day dining restaurant (Citrus Café), in-room dining, and banquet facilities suited for corporate meetings and small social gatherings (30–200 pax). Popular with business travelers, pharma executives, and guests from nearby industrial zones, the hotel maintains Lemon Tree's signature blend of freshness, efficiency, and warm service.
It also includes facilities like a fitness center, business desk, free Wi-Fi, and modern F&B service standards
- Leading to F & B service department and taking care of all F & B operations.
- Executing to service standard and doing necessary corrective implement as per Ramada Standard.
- Making weekly and monthly training Chart and according circulating to outlet Manager
- Monitoring and making policy to maintain decorum of all the outlets.
- Responsible to make Purchase order as per department requirement of Alcoholic Beverage.
- Handling the wedding queries, social events and corporate events to convert confirm booking directly from hotel
- Handling the outsource vendor including event management company Travel agent &etc.
- Handling the group booking along with sales and FO team and making the FP and GIS accordingly
- Handling excise Record and coordinating with local excise officer & purchase manager for new stock purchase.
- Helping to Front office for smooth check-in of group and FIT Guest
- Preparing Group GIS, Handling Front office in the absence of FOM
Sr. Supervisor - Citrus Hotel - Ghaziabad, UP
(2019-05 - 2020-07)
Mid-scale business and banquet property located in Raj Nagar District Centre, Ghaziabad, adjacent to Mahalaxmi Mall. Boasting 61 contemporary rooms, an all-day multi-cuisine restaurant, bar/lounge, and three event spaces—including an indoor banquet hall (up to 500 pax), a bar area (up to 150 pax), and a terrace venue (up to 350 pax)—it caters to a diverse clientele of corporate meetings, MICE events, and social functions like weddings, birthdays, and family gatherings
- Responsible for overall the outlet coffee shop, bar and room dining, handling the assigned outlets staffing and allocation accordingly.
- Handling the Banquet queries and event booking absence of Banquet Manager.
- Preparing the staff training chart, maintaining high standards of quality control, hygiene, and health and safety.
- Making the corporation connect with continuously visiting the market, meeting with corporate, ITS companies.
- Maintained par stocks for liquors, silverware, chinaware, linen, dry food stuff, stationary and non-alcoholic beverages; also, to revise these par stocks as per seasonal changes.
- Organized daily briefings and ensure that shift beginning and shift end briefings are being held at the beginning and end of each shift.
- Responsibilities to take feedback from the guest and resolve the guest's complaints.
- Organizing marketing activities, such as promotional events and discount schemes along with Food and Beverage manager.
Sr. Supervisor F & B - The Fern An Ecotel - Jaipur
(2018-09 - 2019-05)
Located on Tonk Road, Jaipur, this upscale eco-friendly property features 85 stylish rooms and suites, a multi-cuisine restaurant, lounge bar, indoor pool and spa, conference and leisure facilities, and seven event venues (indoor & outdoor) accommodating 50–400 guests. Catering to both business and leisure segments, it hosts corporate meetings, MICE events, weddings, and social functions. With sustainability-focused practices—such as zero-waste events and RO water refill stations—it stands out for quality service and eco-conscious operations
- Supervised day-to-day operations of the restaurant, room service, and banquets for both corporate and social events.
- Coordinated with kitchen and service teams to deliver high-quality buffet and à la carte service.
- Conducted staff briefings, assigned shift duties, and managed grooming and hygiene standards.
- Ensured adherence to Fern brand SOPs, sustainability guidelines, and guest satisfaction benchmarks.
- Oversaw guest complaints, feedback, and ensured prompt service recovery.
- Managed dining reservations, event-specific setups, and execution for up to 400 pax.
- Monitored food safety practices, cleanliness, and departmental discipline.
- Supported the F&B Manager in inventory planning, vendor coordination, and beverage controls.
Guest Service Associate - Red Fox by Lemon Tree Hotels - Bhiwadi, Raj
(2017-05 - 2018-07)
- Delivered courteous and efficient service in the restaurant and during buffet operations.
- Took guest food and beverage orders accurately and ensured prompt service.
- Maintained dining area cleanliness and supported restaurant setup for events and group bookings.
- Oversaw point-of-sale (POS) billing and coordinated with kitchen for special dietary requests.
- Helped in banquet functions and coordinated table layouts and event service plans.
- Ensured guest satisfaction by promptly addressing issues or complaints and escalating when necessary.
- Maintained personal grooming, hygiene standards, and adhered to brand SOPs.
Guest Service Associate - The Fern Residency - Rajkot, Gujarat
(2016-09 - 2017-04)
Hotel Operation Trainee - The Fern Residency - Rajkot, Gujarat
(2015-09 - 2016-09)
Industrial Trainee - Resort Marina Daurada - Arpura, Goa
(2015-01 - 2015-07)
Executive - Red Fox Bhiwadi Alwar - Bhiwadi Alwar, RJ
(2022-01 - 2022-08)
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