Prashant Pandey

Agile Program Management/Enterprise Agile Coaching/Transformation: Led enterprise-scale Agile transformation initiatives across multiple business units. Facilitated SAFe implementation and ART launches for distributed teams. Conducted PI Planning, Inspect & Adapt, and ART sync ceremonies. Coached executives, Product Owners, Scrum Masters, and engineering leadership.

Established

Agile governance frameworks and delivery metrics.

Enabled

Agile maturity improvement across cross-functional organizations. Managed complex technology delivery programs across multiple geographies.

Introduced

Agile delivery governance and reporting frameworks. Enabled transition from waterfall to Agile delivery models. Improved stakeholder alignment across business and technology teams. Led the AI adoption for the ARTs and rolled out Codex, Copilot licensed usage.

Agile Program Manager - Advisor/STE at Gainwell Technologies (2024-12 – Present)

• Client Release Strategy and Planning, PI Planning, and providing support to 3 ARTs - 180+ FTEs
• Managed SNOW for the client raised issues/defects and ensured resolution as per the SLA
• Implemented Power BI dashboards for the ARTs governance, and metrics collection - integrated with ADO, SNOW
• Gathered relevant metrics and tracked and improved Defect Removal Efficiency for Teams, improving the trends based on severity and priority
• Ensured adherence to Client SLAs and timelines as per the Roadmap
• SAFe and Scrum processes, managing Portfolio Kanban Board and coordinating with Product Management as a STE
• Coached RTEs to enhance SAFE adoption and effectiveness
• Analyzed processes, identified improvement areas, and executed enhancements with stakeholders for MES ARTs
• Maintained Portfolio and Program Backlog, Program Kanban with Business Owners, IT Managers, and Scrum Masters
• Built strong business relations with stakeholders, facilitating team interactions
• Monitored teams' adherence to agile processes and SLAs during project execution, identifying and resolving issues
• Established DevOps and Salesforce CoPs/CoEs for knowledge sharing across the Solution Train
• Led remote Agile delivery programs with EU/US stakeholder alignment
• Led the AI adoption for the ARTs and rolled out Codex, Copilot licensed usage

Agile Coach, Release Train Engineer, Program Management at Mphasis (2022-03 – 2024-12)

• Led enterprise-scale SAFe transformation across 20 teams and 3 ARTs
• Coached Scrum Masters, Product Owners, RTEs, and leadership teams
• Improved sprint predictability and release alignment by 30%
• Implemented Agile governance and Lean metrics frameworks
• Enabled Agile maturity improvements across engineering organizations
• Led the program for 3 Area Product Groups/Release Trains of multiple Scrum Teams for a large US bank, focusing on ETL - Ab initio upgrades and merger compatibility enhancements - implementing the LeSS framework
• Improved the Governance Structure Overall - shifting to Interactive Dashboards and meaningful metrics
• Ensured adherence to Client SLAs and timelines as per the Roadmap
• Managed product lifecycle from MVPs to MMRs, improving intake processes and requirements management using ALM tools like JIRA, RTC, Azure DevOps, and Version One

Release Train Engineer/Senior Scrum Master at Legato Health Technologies (2020-02 – 2022-03)

• Served as Release Train Engineer/Offshore delivery Manager for 9 Scrum/Kanban teams, managing offshore delivery for over 100 team members
• Achieved significant improvements in velocity and program predictability measures
• Revised MSAs and SOWs for vendors and managed mostly Fixed Bid and T&M vendors effectively
• Managed MSA, SOW, Vendor Contracts for ASM Contracts
• Improved the RFP processes including solicitation, response creation, and closure activities

Senior Scrum Master/Associate Development Manager at Accenture (2010-08 – 2020-01)

• Managed offshore delivery for over 150 headcount, overseeing program health, delivery, and budgeting
• Implemented Test-Driven Development (TDD) practices and achieved full Behavior-Driven Development (BDD) implementation for multiple Scrum teams

Senior Software Engineer at Cybage (2007-03 – 2010-08)

• Developed and maintained domestic and international payments for various banking products, focusing on financial application testing

Software Developer at KL Pvt Ltd. (2005-10 – 2007-03)

• Created and maintained AS/400 physical and logical files, generating RPG reports based on business requirements

B.Tech – MGMCoeT (2001-07 – 2005-07)