IT SUPPORT SPECIALIST - RML MEHRORTRA PATHALOGY LUCKNOW - Lucknow
(2025-09 - 2026-04)
- Lis New User ID Creation, Master Rate Entry, RCS Bill and report updation and edition
- Computers, Printers, Network and systems, Software installation and troubleshooting
- Lan, Internet, wifi, router network issue solution and troubleshooting
IT Infrastructure Specialist - CAPITAL BUSINESS SYSTEMS PVT LTD - Lucknow
(2023-12 - 2025-09)
- Installation of Complete environment of IT Infra Setup
- Maintenance of All Hardware devices, Computers, System, Server, Nas and Rack Server
- Installation of ubuntu server and Nas Installation
- Network infra installation with complete setup with Switches and Link Connection
- 13 Sites Setup in District Court and complete Infra setup (computers, network, scanner, server & printer)
- Scanner installation and Service
- Printer installation
- Currently giving support from Lucknow District Court To Other Cluster Sites
- Total 3 sites for Remote support
- Inventory Management on excel
- Daily Scanning report maintaining on Excel
- Adding creating table entry and details of inventory in excel
- Daily Task Report, Daily Target report and Daily inventory adding on excel
Technical support engineer - Agile tech solution for IIM Lucknow - Lucknow
(2023-03 - 2023-11)
- Active Directory, MS365 CREATION, UPDATION
- Qualtrics Account Creation, updation, Password reset
- Access Point Configuration (Autonomous and Standalone) Router Configuration
- Maintain Network: Patch penal, Punching Tools, Crimping tools, hub, IO Port, LAN configure cable check via LAN tester or multimeter, data Backup of system
- Installation, configuration and troubleshooting of all types of Hardware and software application problems
- Mac Os, Windows 11, 10, 8, 7 & XP OS Installation, configuration & troubleshooting of Desktop/Laptop. Managing, backup & recovering User Data
- Installation, configuration & troubleshooting of Printers & Scanners
- Accurately filling in administrative records and relevant paperwork
- Software Installations and Troubleshooting of all types of customer oriented field problems
- Network settings for TCP/IP and internet Setup
- Conducting Vc, Creating & Conducting zoom meeting, Microsft Teams Meeting
- Add create daily task report, daily official report on Excel
Customer support Engineer - Star Link Communication Pvt. Ltd.
(2019-11 - 2022-12)
3 Years experience
Desktop Support Consultant - NIIT TECHNOLOGIES
(2012-12 - 2015-05)
2 Year Experience in NIIT TECHNOLOGY in CCTNS project
- To Provide Training About CCTNS Software How to Fill online FIR (how use System and command line for entry)
- To Prevent Computers and Local Networks Attempting Fault Tolerance (issue like system Windows, Network, Storage and Backups)
- Attending Hardware and Software Issue Of Computers (System, Printers and Network Failure or Broadband Connectivity issue)
- Network settings for TCP/IP and internet Setup
Centre Manager / IT Support - NSEIT Pvt.Ltd.
(2017-01 - 2017-08)
8 Month Experience
- Conducting Online Examination At NSEIT Centre exams and setup of network sharing and systems with complete sharing and connectivity with security
- Attending Centre's as Centre manager For Managing Centre Systems And Network for exam and providing IT Support
Computer Hardware & Network Trainer - Orion Edutech Pvt.Ltd. - Hardoi
(2018-07 - 2019-07)
1 year experience. Join As Computer Hardware Trainner In DDU-GKY Project
- Providing Trainning Of All Computer Parts like (Motherboard, hard disk, ram, etc)
- Report management on Excel
- Daily task update on excel
- Inventory management on excel
IT Support Specialist - WEMAC SOLUTION PVT LMT
(2009-04 - 2012-05)
- Attending Computers Hardware Problems like (Assembling, Formatting, Troubleshooting Windows)
- Installing of New Computers On Client Location with Network and Switches
- Configuring and troubleshooting of Desktop/Laptop for Managing backup & recovery
- Configuring and troubleshooting of Printer, Scanner & LAN-related issues reported by users
- Network settings for TCP/IP and internet Setup
Associate Service Engineer - Godrej & Boyce Mfg Co .Ltd.
- Attending Client Issue with Smart Locks And Software
- Lead the team 32 Engineer of technician as associate service in Godrej locks division
- Record maintaining of division and services provider on Excell
