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Prashant Zala

Prashant Zala

Associate operations

Talent
Jūnāgadh, JunagadhMember since September 16, 2023
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About

Currently I am part of the ‘Allstate India’ Team.

  • Charge and pay to customer, Fund Transfer • Analyze the Monetary transactions and resolve customer disputes.
  • Analyze vehicle damage images, evaluate the claim–worthy damage and file a claim.
  • Send communication emails to customers to file claims and monetary transactions.
  • Investigate reports and find any violation of the company policy and accordingly put charges on responsible customer accounts.
  • Analyze large toll data and traffic tickets data charge responsible customers and pay vehicle owners with 100% transaction accuracy.
  • Review customer requests to avail of our services, customer vehicle records, and customer driving records, evaluate risk scores and make decisions to approve or reject customer requests.
  • Communicate with claim adjuster, and body shops to gather updates regarding vehicle repairs and claim updates.
  • Handle customer requests to Edit, delete, and add, information to their primary accounts.
  • Documentation of the vehicle, and customer data.

Experience

Currently I am part of the ‘Allstate India’ Team.

  • Charge and pay to customer, Fund Transfer • Analyze the Monetary transactions and resolve customer disputes.
  • Analyze vehicle damage images, evaluate the claim–worthy damage and file a claim.
  • Send communication emails to customers to file claims and monetary transactions.
  • Investigate reports and find any violation of the company policy and accordingly put charges on responsible customer accounts.
  • Analyze large toll data and traffic tickets data charge responsible customers and pay vehicle owners with 100% transaction accuracy.
  • Review customer requests to avail of our services, customer vehicle records, and customer driving records, evaluate risk scores and make decisions to approve or reject customer requests.
  • Communicate with claim adjuster, and body shops to gather updates regarding vehicle repairs and claim updates.
  • Handle customer requests to Edit, delete, and add, information to their primary accounts.
  • Documentation of the vehicle, and customer data.

Education

Completed B.Sc.(Maths)

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