Prashanth M

With background in customer service and retail, I excel in building relationships and understanding client needs. My communication and problem-solving skills, combined with proactive approach, make me effective team player. Quick to adapt and always eager to learn, I am ready to bring energy and enthusiasm to support sales goals.

Admission Support - DEEKSHA (Ace Creative Learning Pvt Ltd) - Bangalore

(2024-01 - 2024-11)

• Conducted regular follow-up calls and emails to nurture leads and close sales.
• Worked closely with the technical team to resolve customer issues promptly.
• Shared comprehensive brand and product knowledge to maximize sales.
• Managed customer relationships through consultative sales techniques to attain individual sales goals.
• Implemented customer feedback surveys to gather insights and enhance service quality.

Customer Support Executive - K12 Techno Services Pvt Ltd - Bangalore

(2021-12 - 2023-03)

• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Built and maintained excellent relationships with customers, promoting high levels of customer retention.
• Answered incoming phone calls with professionalism and warmth.

Relationship Manager - Mandovi Motors - Bangalore

(2021-03 - 2021-11)

• Established and Maintained relationships with individual and business customers and provided assistance with problems these customers may encounter
• Examined, evaluated and process loan applications
• Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
• Negotiated terms with new clients, effectively communicating the value proposition of services offered.

Diploma - Architecture - ACHARYA POLYTECHNIC (2018)

10th Class - Sreee Ayyappa Education Centre (State) (2013)