Prateek Lodha

Certified as a Concur Expense and Request professional, completed and successfully passed the Advanced Configuration Training (Expense and Request). SAP Concur resource with 14+ years of progressive experience in Implementation, Configuration & Production Support of all 4 modules - Travel Request, Expense, Invoice, Travel of SAP Concur. Great experience on Concur – S4 HANA Integration (ICS Integration), integration with SAP ERP, finance and all other third-party applications.

Successfully integrated Concur with banks for credit card integrations. Expertise in Cognos Reporting (Intelligence and Analysis) on Report Studio. Conducted more than 1000 SAP Concur Admin and End User trainings globally while educating more than 100K end users on SAP Concur.

Seasoned

Procure to Pay SME with thorough knowledge of end-to-end Accounts Payable Cycle, General ledger posting and Payments.

Concur

Implementation and Rollout for more than 120 sites and more than 200 enhancements.

Subject Matter Expert - Johari Stonex Industries Private Limited

(2021-08 - 2025-12)

Working as Subject matter expert at Johari Stonex Industries Private Limited.

• Coordinated with SAP Concur Support and Oracle technical teams to resolve integration defects and enhance interface stability
• Great experience on Concur – S4 HANA Integration (ICS Integration)
• Responsible for integration of Success Factors with Concur for employee profiles
• Providing business acumen for external clients and striving to understand the business problem to best configure the system and exceed client expectations
• Configuring at a macro level as well as specific features and functionality at a module level
• Ensuring completion of deliverables, managing schedules, meeting milestones, and ensuring creative/technical success
• Performing peer review of configurations completed by other Functional Consultants
• Responsible Functional Design Specifications based on client requirements that are not within the boundaries of the core Concur Expense
• In Person and online training sessions for Expense and Request module end user and admin training
• Training content covers primary and secondary configurations, including incoming and outgoing feed set up
• Assess project issues and identify solutions to meet productivity, quality, and customer goals
• Implemented seamless integration between Oracle EBusiness Suite (EBS) and SAP Concur for expense, vendor invoice, and financial posting processes
• Configured and maintained Employee Master, GL accounts, Cost Centers, Projects, and Vendor data flow from Oracle EBS into SAP Concur via SFTP/flat file interfaces
• Collaborated with finance and IT teams to define data mapping rules, validation logic, and exception handling procedures for Concur–EBS integration

Key Solutions Architect/Functional Consultant - Carlson Wagon Lit Travel

(2018-10 - 2021-08)

Looking towards all the Clients of APAC region and their OBT world.

• Responsible for getting new clients on board to OBT such as SAP Concur, Zillions and Get there
• Key Solutions Architect for CWT's Pre Sales Team
• Responsible for supporting technology related front for all the existing clients
• Responsible for enhancing online adoption for clients
• Responsible for gathering functional and business requirements from client and translating into a functional hosted solution design according to client needs and scope of Concur travel plus Expense and request
• Providing business acumen for external clients and striving to understand the business problem in order to best configure the system and exceed client expectations
• Configuring at a macro level as well as specific features and functionality at a module level
• Ensuring completion of deliverables, managing schedules, meeting milestones, and ensuring creative/technical success
• Performing peer review of configurations completed by other Functional Consultants
• Responsible Functional Design Specifications based on client requirements that are not within the boundaries of the core Concur Expense
• Responsible Technical Design Specifications based on client requirements that are not within the boundaries of the core Concur Expense
• Designed and optimized Concur Expense and Invoice extract files for posting journal entries into Oracle EBS AP and GL modules
• Developed documentation and SOPs for endtoend integration workflows and provided training to finance teams on reconciliation processes

SAP Concur Implementation Consultant/Senior Analyst - IBM India

(2015-07 - 2018-10)

Payroll of Proximo Tech and later converted to IBM payroll. Activities involve – Configuration and Implementation of Concur and its sub products.

• Responsible for thoroughly understanding and communicating stakeholder requirements to appropriate team members and managing all requirements accordingly to realize each for the stakeholder
• Concur Implementation and Rollout for more than 60 sites and more than 200 enhancements
• Work with ERP teams to set-up the Concur and get the feeds in the system
• Work with the Concur IT team and business to understand and set configuration as per requirement
• Implementation of Online Booking Tool, Central Travel Account and BOA Master cards
• Establish clear ownership for project tasks, ensure that team members have the tools needed, and provide timely feedback
• Coordinate and facilitate delivery of project objectives
• Track progress and review project tasks to make certain deadlines are met appropriately
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Pro actively communicate project status, issues & risks to management
• Conduct regular status meetings with all stakeholders, keeping the stakeholder's needs and requirements continuously in view
• Representing IBM team as Subject Matter Expert for Implementation and transition of Concur T&L roll out and RFPs on Capabilities of Concur and T&L Process
• Responsible for meeting all Critical Process Standards for the process (Accuracy and Turnaround Time) as per IBM global standards and Statement of Work
• Reporting all Process metrics and performance to top management like VP, Service Delivery Leader, AVP, Employee Resource Manager and Quality Black Belts
• Leading weekly/monthly Calls with Process Owners of Client side
• Process planning & improvisation: Manpower planning, recruiting (Internal Job Postings / External Hiring), scheduling, training, and appraising ensuring optimum resource utilization
• Effective team management through timely orientations, briefings, communications and propagating a strong customer service ethic in the team
• Implementation of processes, programs & incentives plans that target motivation, retention, and performance to increase the team's productivity, quality, operational efficiencies and excellence in performance
• Responsible for decisions concerning operational strategies
• Management of the process is assigned to ensure all client requirements are met along with overall client satisfaction and other key deliverable

Process Developer – Operations - Genpact India

(2012-09 - 2015-07)

Accounts Manager - Bhoumik International Private Ltd.

(2010-07 - 2012-08)

Process Developer - Genpact - Jaipur

(2012-09 - 2013-02)

GE GOF Kenya COE on job training and Implementation of Accounts payable and Concur process at Genpact Jaipur for 13 SSA Countries

Auditor and Risk Analyst - Genpact

(2013-02)

GE SEA and US – Auditor and Risk Analyst