Revenue Cycle Management (Payment Posting Specialist) at IKS Health (2022-01 – 2024-12)
- Accurately posted payments, adjustments, and denials into practice management systems (Epic, Medent, DDA, CDDA, eClinicalWorks, or client-specific software).
- Reviewed EOBs (Explanation of Benefits) and ERA (Electronic Remittance Advice) for correctness and applied payments accordingly.
- Resolved posting discrepancies by coordinating with payers and internal teams.
- Ensured 100% compliance with client and HIPAA guidelines while handling sensitive patient payment data.
- Balanced daily deposit reports and maintained posting accuracy above 98–99%.
- Assisted in month-end reconciliation and reporting to support the revenue cycle management (RCM) team.
- Reduced posting errors and improved turnaround time by implementing quality checks.
Physician Payment Posting (Professional) at IKS Health (2022-01 – 2024-12)
- Posted payments for CMS-1500 (HCFA) claims for physicians and group practices.
- Applied insurance/patient payments to CPT-level charges with correct modifiers.
- Verified payer remittances, handled denials, and escalated underpaid or rejected claims.
- Posted patient co-pays, deductibles, and secondary insurance payments.
- Ensured accurate allocation of payments to individual providers and specialties.
Process Associate (Payment Posting) at TruBridge (2025-01 – Present)
- Accurately posted daily patient and insurance payments across multiple healthcare accounts, ensuring timely updates in the billing system.
- Verified payer information and cross-checked payment details against remittance advice to minimize posting errors.
- Handled denials, partial payments, and adjustments, escalating unresolved issues to the AR and denial management teams.
- Monitored unapplied/unposted cash and resolved discrepancies within defined turnaround times (TAT).
- Assisted in preparing daily and monthly cash posting reports for management review.
- Improved posting efficiency by adhering to SLA-driven productivity targets and quality benchmarks.
- Collaborated with team leads to streamline payment posting workflows, reducing backlogs and rework.
- Maintained strict adherence to HIPAA guidelines and client-specific compliance requirements.
- Performed daily payment posting in Thrive practice management system for hospital and physician accounts.
- Posted insurance and patient payments, adjustments, and denials into Thrive with 99% accuracy.
- Reviewed ERAs/EOBs and matched them against claims to ensure correct posting within the system.
- Balanced batches in Thrive, reconciled deposits, and generated posting completion reports.
- Handled unapplied cash, corrected posting errors, and escalated complex cases to the AR/denial team.
Hospital Payment Posting (Facility) at TruBridge (2025-01 – Present)
- Handled high-volume posting of inpatient & outpatient hospital payments.
- Processed UB-04 based claims, applying insurance and patient payments to multiple service lines.
- Managed large-dollar transactions and reconciled bulk payments from Medicare, Medicaid, and commercial payers.
- Posted contractual adjustments, co-insurance, deductibles, and write-offs as per payer rules.
- Balanced daily deposits with hospital finance reports and prepared reconciliation logs.
