Pratheeksha B
Bcom graduated
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About
To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization. Highly motivated and organized professional with 5+ years of experience in customer relationship management, sales support, and data analysis. Proven track record of enhancing customer satisfaction and driving business growth through effective CRM management
Experience
CRM Executive at MANAPPURAM CHITS KARNATAKA LTD. (2021-08 – 2026-01)
Managed customer database, tracked sales interactions, analyzed customer insights, and collaborated with sales teams to enhance customer relationships.
- Managed and updated customer database with accuracy and efficiency.
- Tracked sales interactions, opportunities, and customer engagement.
- Analyzed customer insights to identify trends and areas for improvement.
- Provided data-driven recommendations to enhance customer relationships.
- Collaborated with sales teams to ensure seamless customer handoffs.
Back office staff at MUTHOOT FINANCE AGENCY.
Managed back office operations with focus on data integrity and attention to detail.
- Accurately entertained our systems, ensuring data integrity and attention to detail.
Sales Executive at BAJAJ SHOWROOM
Achieved sales targets, built customer relationships, and reported sales performance.
- Achieve monthly/quarterly sales targets and contribute to the company's revenue growth.
- Build and maintain strong relationships with existing and potential customers.
- Accurately report sales performance and forecast future sales trends.
Education
Bachelor of Commerce in Co operation – PRANAV COLLEGE KUMBLA (2019)
Plus Two (Commerce) in Commerce – GHSS Mogral Puttur (2016)