Pratibha Kumari Sharma

Results-driven Business Analyst and AI-proficient professional with 2+ years of experience in requirement gathering, BRD/FRD documentation, stakeholder management, and end-to-end digital solution delivery. Proven track record across government-led digital transformation (NABARD–C-PEC LMS) and enterprise software (DF-OS, Solar ERP) with clients including ITC-Medak, Whole Truth Foods, and Amber (multiple plants). Skilled in AI prompt engineering, AI agent workflow design, and automation using ChatGPT, Microsoft Copilot, and Claude AI.

Targeting IT/Software BA, ERP, and Government Digital Transformation roles across India.

Business Analyst - Thrymr Software

(2025-12)

• Gather and document business requirements for the DF-OS enterprise application for key clients including ITC-Medak, Whole Truth Foods, and Amber; prepare WBS, blueprints, and Application Design Specifications (ADS).
• Built Solar ERP (SolarOS) from the ground up: authored the AI-generated BRD and designed the complete functional flow for a multi-portal web application spanning Back Office, Vendor, Dealer, and Customer portals, alongside a fully functional companion mobile app.
• Hold complete end-to-end command of Solar ERP functionality and workflows across all modules and portals, from requirement definition through delivery.
• Build and deliver end-to-end workflows and applications; coordinate across development, QA, and stakeholder teams for implementation, testing, and UAT sign-off.
• Perform DF-OS platform configuration per approved requirements, ensuring timely, structured delivery through effective stakeholder communication and achieving high client satisfaction.

Business Analyst - Mintbook

(2024-08 - 2025-12)

• Led requirement gathering and documentation for the NABARD–C-PEC government digital transformation project, digitizing cooperative banking certification modules on a SaaS LMS platform.
• Created BRDs, FRDs, process flow diagrams, and UAT test plans; tracked issues in JIRA; managed the full UAT lifecycle, ensuring on-time module deployment.
• Applied advanced prompt engineering with ChatGPT and Microsoft Copilot to automate report generation, content drafting, and data summarization, significantly reducing manual effort.

Subject Matter Expert - Embibe E-Learning

(2019-09 - 2020-10)

• Designed and reviewed 100+ digital learning modules aligned to national academic standards; collaborated with content and tech teams for curriculum-aligned delivery.

Research Assistant Trainee - S K Biobiz Pvt. Ltd.

(2022-09 - 2023-01)

• Conducted QC/microbial analysis, documented findings for audit compliance, and performed QA reporting, building foundational skills in data accuracy and process documentation.

Internship Trainee - Sun Pharmaceutical Industries Ltd.

(2018-12 - 2019-06)

• Conducted MIC testing and antibiotic sensitivity profiling on bacterial strains.
• Prepared technical documentation and reported findings to the research team.

Master of Science - M.Sc. - Oxford College of Science (2016 - 2018) Bengaluru

Bachelor of Science - B.Sc. - Raja Lakhamgouda Science Institute (2013 - 2016) Belgaum