Pratibha N. Das

Mapping new brands across multiple websites (availability & pricing) Creating product catalogues for listing on marketplaces like Amazon, Flipkart, Myntra, Tata, Nykaa & Reliance. Editing product images and resizing them as per website requirements Enrolling new brands on Amazon for Brand Registry. Infringement process for the exclusivity of particular brands on Amazon Portals

Ecommerce Executive - Perfect Brands

(2023-12)

• Mapping new brands across multiple websites (availability & pricing)
• Creating product catalogues for listing on marketplaces like Amazon, Flipkart, Myntra, Tata, Nykaa & Reliance. Editing product images and resizing them as per website requirements
• Enrolling new brands on Amazon for Brand Registry. Infringement process for the exclusivity of particular brands on Amazon Portals
• Running Campaigns & Promotions on Amazon Seller Central & Myntra & FirstCry(ADBEES) Monitoring Campaigns on Amazon Vendor Central for Original Source Brand
• Amazon Vendor Central: Designing A+ Content pages and Brand Store pages for Amazon and Nykaa. Creating a Brand Story page for Amazon. Making a brand story page on Amazon
• Process Brand product variants on Amazon and ensure that all variant details for all ASINs are visible correctly on Amazon
• Coordinating with eCommerce portals to register new brands for PO models such as Nykaa, Amazon Vendor Central & and Reliance
• Preparing weekly sales reports for all brands
• Coordinating with customer support for issue resolution on portals
• Designing product PPT catalogues for internal sales distribution
• Managing and updating inventories across portals
• Sharing monthly discount events, coupons, and incentives as per portal requirements
• Updating RTV on Amazon Vendor Central's dispute management page, creating dispute IDs for damaged product claims, and verifying debit notes from all portals
• Social Media : Making Creative image for Instagram, Facebook & LinkedIn
• Offline Activity: 1) Making Creative in corel for BRANDING like Original Source Sticker for bottle & plastic pouch or Header Card for pouch 2) Arranging Complementary items to offer with products. For ex: LOOFAH with Original Source Shower Gel

Operations Manager - Drape Story Interiors Pvt. Ltd.

(2022-11 - 2023-08)

• Creating order sheets for various types: Online (custom size & color), eCommerce (other portals), Offline (retailers), Marketing (influencer & shoot jobs), and Job Orders (customer's fabric & design)
• Processing new orders and tracking them until delivery
• Supervising orders for printing, fusing, and stitching; resolving alteration issues
• Backend operations on Unicommerce: inventory updates, manifesting, raising and solving issues
• Managing backend tasks on Drape Story, Myntra, Shopify, and Amazon portals
• Arranging measurement/installation services via Urban Clap and Wify; tracking data in Excel
• Creating MIS sheets for product consumption
• Creating swatches and customizing solid/ombre colors in Photoshop

Ecommerce Manager - Amijag.com (JJC Diamonds)

(2019-03 - 2022-10)

• Managing customer messages on Polygon Market and Rapnet (Sell & Buy sections for diamonds, jewelry, and watches)
• Maintaining loose diamond inventory across Ecomdash, eBay, Google, Rapnet, Cognito, Polygon, and Diamond Track
• Uploading jewelry and diamond products on Ecomdash and Magento (Amijag website)
• Sourcing custom jewelry stones via Rapnet, Polygon, Idex, Get Diamond, and customer websites
• Creating watch and jewelry appraisals on Instappraisal.com
• Editing jewelry images
• Updating stock data on Valueline.com, Tykr.com, and AIF files

Ecommerce Executive - Prakaash Eyewear Pvt. Ltd.

(2015-01 - 2019-03)

• Image editing and product uploading on Prakaash Eyewear, Indiamart, Alibaba, EyewearIndia, ShopClues, and other portals
• Creating new product catalogues and updating stock across all portals
• Managing daily inquiries from Indiamart, Alibaba, and the website
• Calling customers, sharing mobile app links via WhatsApp, and conducting follow-ups
• Sending introductory emails and responding to queries
• Connecting with international clients via WhatsApp and gauging product interest
• Sending product catalogs in PDF or app formats
• Managing email inquiries and order confirmations
• Preparing Proforma Invoices, confirming product availability, and finalizing with freight/postage costs
• Creating festival banners and new product creatives for Facebook

Sr. Ecommerce Executive & Operations Department - Gitanjali Jewellery Retail Pvt. Ltd.

(2010-10 - 2012-01)

Operations

• Updating daily sales reports received from stores
• Verifying sales report calculations, especially during festive offers
• Maintaining sales data sheets and following up on pending dispatches
• Receiving repair products from executives and logging details in formatted sheets
• Coordinating with Merchandise and Operations teams
• Categorizing repairs by brand and type (Gold/Diamond)
• Dispatching repaired items through concerned departments
• Editing raw images for website readiness
• Designing banners and festive pages
• Supporting product uploads and vendor panel updates
• Handling customer service (email & phone)
• Coordinating photoshoots (size & resolution standards)
• Handling internal team correspondence
• Preparing team performance sheets
• Assisting in dispatch of promotional offer cards

Senior Ecommerce Executive - Mysolitaire Jewelry Firm

(2007-09 - 2010-10)

• Uploading jewelry product descriptions and renaming image files
• Reviewing website content for UI/UX improvements
• Identifying and updating product and description gaps
• Verifying image accuracy and preparing final product visuals
• Creating combination and product sheets for stud and solitaire pages
• Performing final quality checks
• Assisting the IT department in Excel work and website testing

Ecommerce Executive cum Designer - D'Damas Jewellery (I) Pvt. Ltd.

(2006-07 - 2007-09)

• Designing festive promotional artwork with brand ambassadors
• Editing and enhancing images for online use
• Managing product listings on eBay, Rediff, Indiangifts Portal, Fabmall, Sify, Tajonline
• Monitoring order statuses and dispatching products
• Preparing monthly sales and commission reports
• Communicating with customers and site partners via email
• Managing sales data and image archives

Administrative Executive & Computer Operator - Kabir Jewels Pvt. Ltd

(2005-04 - 2006-07)

• In-charge of Kabir Jewels Website & Rediff site-related works
• Uploading images on Kabir Jewels Website, Rediff Shop & Rediff Auction also
• Checking order status for both the Website & dispatching the products to the customers
• Keeping proper records of the order dispatches
• Maintaining website image files
• Editing & giving effects to Jewellery Images for the Website in Photoshop
• Keeping transactions of the Schemes launched to promote the products in different States of India
• Issuing cards to the Customers according to the schemes
• Keeping records of the Schemes provided to the Customers
• Ensuring all outgoing & incoming Display Material Stocks
• Issuing display stocks as per the requirement of the Franchisee & also for exhibitions & events
• Keeping proper transactions of Display stocks in Ornate Software
• Checking daily status of the attendance file in SAVIOR SOFTWARE
• Making Monthly report to release payment of the office employees & Correspondence works

Media Assistant to CEO - Theme Advertising

(2003-02 - 2005-04)

• Preparing Estimates & Schedules for ads to be released
• Preparing Release Order for the ads & Preparing bills for the ads which is released

S. S. C. - Welfare High School (1997)

H. S. C. - C. H. M. College (1999)

T. Y. B. A. - C. H. M. College (2003)