Pratik Agarwal

Senior Software Engineer with 6+ years building and scaling high-volume distributed systems in Ruby on Rails, NodeJs, Go (Golang), and React. Owns backend architecture for an analytics scoring platform on a 50 TB+ PostgreSQL estate serving enterprise fleets across the US and EU. Strong in RESTful and gRPC API design, microservices, event-driven processing, SQL optimization, and multi-region delivery.

Senior Software Engineer at Motive (2025-07 – Present)

• Delivered 200+ merged pull requests and 100+ Jira tickets across 10 features and 5 production repositories (Rails monolith, Go microservices, Terraform, Kubernetes), reviewed 160+ pull requests and accelerated development with an AI-assisted engineering workflow built on 10 self-authored coding-agent automations.
• Led multiple engineering initiatives and features end-to-end, coordinating with engineers and cross-functional stakeholders across planning, architecture, implementation and production delivery that helped drive 18x (1,800%) team revenue growth within one year.
• Architected and led the 0-to-1 delivery of Coaching Score dashboard, aggregating driver-coaching events using a rolling window. Designed its AWS SQS/Shoryuken pipeline with three-tier fan-out, idempotent upserts, timezone-aware batching, bounded retries, scoring thousands of coaches daily.
• Developed and enhanced trial and free-tier experiences for the Workforce Management platform, driving product adoption and user acquisition.
• Improved production mobile and web endpoint latency and reliability by routing analytical reads to PostgreSQL read replicas, adding partition, eliminating N+1 queries, and replacing per-row lookups with set-based array binds.
• Designed and versioned RESTful APIs (Grape) and added RPC endpoints and replica-backed reads to a Go safety microservice, with RBAC, audit trails, and caching.
• Owned multi-region rollout across US, EU, and Canada using Terraform, Helm worker deployments with HPA autoscaling, Datadog queue monitoring, and feature-flagged company-by-company releases.

Software Development Engineer II at Groupon (2022-02 – 2025-06)

• Improved P99 API latency and achieved an 80% reduction in page load time via response caching, targeted database indexes, N+1 query elimination, asset minification, and async conversion of blocking calls.
• Led deprecation of a legacy monolith in favour of microservices, then migrated on-premises services to the cloud with CPU/memory right-sizing that reduced infrastructure cost.
• Translated stakeholder requirements into technical user stories; mentored junior engineers through regular code reviews and design guidance.

Senior Software Developer I (promoted from Software Developer) at Josh Technology Group (Client: Roundtrip) (2020-01 – 2022-02)

• Migrated a major portion of a production application from Rails server-rendered templates to a Rails API backend with a React and Redux frontend; implemented Elasticsearch search, WebSocket real-time updates, S3 report workers, and Stripe, Lyft, Uber, and REDOX integrations.

Bachelor of Technology (B.Tech) in Information Technology – Dr. A.P.J. Abdul Kalam Technical University (2016 – 2020)