Pratik Chakravorty

Detail-oriented Administrative Professional with 4+ years of experience in Back-Office operations, Office Administration and Sales Support. Expertise in drafting Quotations, Official Letters and Professional Email Communication. Skilled in documentation management, data entry, record keeping, MIS reporting and file management.

Proficient in MS Office (Excel, Word etc.) and Tally for financial record-keeping, invoicing and basic accounting support. Experienced in Vendor Coordination, Client Handling and day-to-day Office Operations. Strong organizational skills, multitasking ability and proven efficiency in fast-paced work environments.

Operations & Support Executive at S.D. INFOTECH (2022-03 – Present)

• Handle documentation, filing and administrative tasks.
• Communicated with clients via phone and email, ensuring prompt responses and professional service.
• Prepare daily, weekly and monthly sales reports.
• Oversee day-to-day office operations to ensure a smooth and efficient workflow.
• Support sales operations by preparing quotations, invoices and follow-up reminders.
• Preparing Invoices & E-way Bill in Tally.
• Checking Overdues & Outstanding of vendors.
• Followed up with clients for order confirmations, payment follow ups and delivery schedules.
• Coordinated with the logistics team for timely dispatch and delivery tracking.
• Handled communication with HP and LG product team for updates and back end support.
• Handled tele sales for HP Accessories, Lenovo Accessories and LG Displays.
• Handled CDMS Application (Channel Data Management System By Lenovo)

Higher Secondary in Commerce Stream – Swadeshi Academy (2017)

High School Leaving Certificate – Brooklyn Public School (2015)