Pratik Dahake
MBA (MARKETING & HUMAN RESOURCE MANAGEMENT)
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About
MBA professional specializing in Marketing & Human Resource Management with over 2 years of customer-facing experience. Skilled in customer relationship management, requirement analysis, product and service communication, complaint resolution, follow-ups and record management. Strong communicator with a business-oriented mindset and a focus on business development, sales support, lead generation and client relationship management.
Experience
Customer Support Executive at Vflyorions Technology Pvt. Ltd. (2023-05 – 2025-02)
- Handled customer queries and complaints with a focus on customer satisfaction, retention and effective resolution.
- Communicated product and service information clearly to support informed customer decisions.
- Maintained accurate records of customer interactions, requirements and follow-ups.
- Developed strong customer-handling, communication and relationship-management skills in a fast-paced environment.
Education
MBA in Marketing & Human Resource Management – Tirpude Institute of Management Education, Nagpur (2024)
Bachelor in Food Technology – Sau. Vasudhatai Deshmukh College of Food Technology, Amravati (2022)
HSC in 12th – Janta Junior College, Deoli (2018)
SSC in 10th – Janta High School, Deoli (2016)
