Pratik Dahake

MBA professional specializing in Marketing & Human Resource Management with over 2 years of customer-facing experience. Skilled in customer relationship management, requirement analysis, product and service communication, complaint resolution, follow-ups and record management. Strong communicator with a business-oriented mindset and a focus on business development, sales support, lead generation and client relationship management.

Customer Support Executive at Vflyorions Technology Pvt. Ltd. (2023-05 – 2025-02)

• Handled customer queries and complaints with a focus on customer satisfaction, retention and effective resolution.
• Communicated product and service information clearly to support informed customer decisions.
• Maintained accurate records of customer interactions, requirements and follow-ups.
• Developed strong customer-handling, communication and relationship-management skills in a fast-paced environment.

MBA in Marketing & Human Resource Management – Tirpude Institute of Management Education, Nagpur (2024)

Bachelor in Food Technology – Sau. Vasudhatai Deshmukh College of Food Technology, Amravati (2022)

HSC in 12th – Janta Junior College, Deoli (2018)

SSC in 10th – Janta High School, Deoli (2016)