Pratik Das

Senior UX / Product Designer with 8+ years of experience crafting research-driven, user-centred solutions for complex B2B enterprise and IoT platforms. Specialises in uncovering deep user insights through contextual research, usability testing, and iterative validation — translating findings into intuitive experiences that solve real problems at scale. Proven across enterprise SaaS, connected devices, and e-commerce, with a strong ability to navigate complex domain workflows and advocate for the user within cross-functional product teams.

Senior User Experience Designer - HCL Technologies (HCLTech) - Bangalore · Hybrid

(2019-11)

• Reduced design iteration cycles by 25% leading cross-functional teams of 8–12 on web and mobile applications.
• Built a company-wide Figma design system that accelerated design-to-development handoff by 30% and improved consistency across 5+ product lines.
• Conducted end-to-end user research (interviews, surveys, usability tests) defining personas, journey maps, and information architectures for enterprise products.
• Translated complex business requirements into WCAG 2.1-compliant UI/UX solutions; mentored junior designers and defined team design processes.
• Coordinated with QA, DevOps, and Support teams to ensure seamless software delivery and post-launch experience monitoring.

User Experience Designer - Armentum - Bangalore

(2019-06 - 2019-11)

• Drove a 20% sales conversion lift by redesigning checkout and product discovery flows for an e-commerce platform serving a team of 4 designers.
• Developed user personas, journey maps, and UX flows for a new product suite reaching 10,000 active users within its first year.

Associate UX Designer - Web Spiders - Kolkata

(2018-03 - 2019-05)

• Designed interaction concepts and visual directions across 10+ client projects; presented UX strategy and wireframes to C-level stakeholders.
• Conducted user research and usability testing to validate design decisions and align solutions with business goals.

Web Designer - ProcureTechstaff - Kolkata

(2017-02 - 2018-02)

• Designed user experiences and produced high-fidelity mockups and interactive prototypes for multiple client projects ensuring usability and modern web standards.

Junior Web Designer - Xentric Technologies - Kolkata

(2016-01 - 2017-01)

• Developed static websites using HTML/CSS; created wireframes and low-fidelity mockups to guide developer implementation effectively.

B.A. (Hons.) - Journalism & Mass Communication - Calcutta University (2010 - 2013)