Praveen Jay

Accomplished Senior Process Executive with 1+ years in fraud investigation and transaction monitoring specializing in identifying financial risks and ensuring compliance with KYC and AML regulations. Proven track record in managing SAR drafting and achieving key performance metrics while maintaining high quality standards.

Process Executive - Data - Cognizant - Bangalore

(2024-10 - 2026-01)

• Responsible for handling Multiple Queues made by consumers and verifying their documents to reopen the account and also verifying and validating documents to onboard Google Merchant business accounts.
• Handle the email and chat consults and verify the user documents sent by the consumers (KYC) without missing the TAT and maintaining SLA.
• Perform CDD on onboarding application.
• Have been worked for new Payments app launched by Google called 'Google Cloud' and later cross trained on different workflows.
• To detect fraud rings and stop them to avoid losses and build customer trust.
• Distinguishing Genuine and fraud or Hijacked accounts.
• We use some internal tools to identify these patterns and investigate the accounts and also check the online presence of the user to understand the pattern.
• Complete KYC on boarding for new and pre existing customers (KYC refresh) by reviving documentation vendor data base in data entered into preoperative system and tools.
• Customer identification process as it pertains to corporations and individual clients.
• Ensuring quality by monitoring high rupee transactions or suspicious transactions and to make sure there are no red flags.
• Conducted in-depth investigations of flagged transactions and accounts including origin investigations, validating transactions and account reconciliation.
• Responsible for reviewing all risk scenarios and account hijacking signals and Account Take Over (ATO), IP Location for all risk based accounts, taking appropriate actions to mitigate risks and Knowledge about AML.

Bachelor of Science - NEFTI University (2017-02 - 2020-01)