Praveen Kumar

Results-driven Recruiting and HR Operations professional with 4+ years of experience supporting global enterprise clients in high-volume onboarding and background verification environments. Currently supporting Google client at Accenture, delivering end-to-end background verification through HireRight with strong SLA adherence, compliance, and stakeholder coordination. Complemented by hands-on data analytics skills using Excel, SQL, Python, and Power BI.

Recruiting Associate (Google Client – HireRight) - Accenture - Bangalore

(2025-06)

• Manage end-to-end HR Operations and Background Verification (BGC) lifecycle for Google hires through HireRight platform.
• Handle complete case management via Salesforce, covering employee queries, system-related issues, onboarding workflows, and escalation handling.
• Monitor and maintain SLA, TTR (Time to Resolve), and TTFT (Time to First Touch) metrics in a high-volume global hiring environment.
• Conduct BGC quality audits and compliance reviews to ensure adherence to Google's verification policies and regulatory requirements.
• Coordinate with third-party verification vendors for employment, education, criminal, and global checks; resolve complex discrepancies.
• Ensure employee data retention, confidentiality, and audit readiness as per internal governance standards.
• Maintain structured case documentation and reporting dashboards for tracking case progress and risk flags.
• Deliver process and tool training to new hires on HireRight workflows, Salesforce case handling, and compliance standards.
• Support onboarding operations ensuring smooth candidate experience from offer release to clearance.
• Proactively identify process gaps and recommend workflow improvements to enhance turnaround time.

HR Recruiter - Cognizant Technology Solutions

(2022-07 - 2025-06)

• Supported recruitment and verification activities including academic, employment, and identity checks for new hires.
• Delivered L2 HR operational support through ServiceNow, BMC Remedy, and internal GSD tools.
• Ensured adherence to organizational hiring standards, compliance requirements, and turnaround metrics.

Market Research Analyst - Owler India Pvt. Ltd.

(2020-09 - 2021-09)

• Conducted competitor benchmarking, market intelligence, and trend analysis to support strategic decision-making

Configuration Analyst - Neosay Technologies & Solutions

(2018-07 - 2019-08)

• Implemented and supported AI-enabled GPS tracking and automated attendance management systems for enterprise clients.

B.E. - Electronics and Communication Engineering - Dr. N.G.P Institute of Technology (2013 - 2017)

Diploma - Data Analytics - Livewire (2024-09 - 2025-01)