Cloud and infra management
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Experienced IT professional with a background in Teams administration, now transitioning to exchange online. Passionate about leveraging troubleshooting skills and Microsoft expertise to support robust support infrastructures.
Worked as Started career as a Service Desk Engineer, providing frontline technical support and troubleshooting for end-user issues. Recruited into a Teams Administrator role, where I managed Microsoft Teams environments, including user provisioning, permissions, and collaboration features. Requested and received specialized training in Microsoft Exchange, transitioning successfully into an Exchange Administrator position focused on email infrastructure, mailbox management, and system optimization.