Pravin Pawar

Experienced IT Infrastructure and Data Center professional with 10+ years of experience in Windows Server Administration, Office 365, Active Directory, Exchange Online, Data Center Operations, Backup & Recovery, Monitoring, and Enterprise Support. Skilled in server hardware troubleshooting and Critical infrastructure support.

Customer support engineer L2 - Comtel Infosystems Pvt. Ltd. - Mumbai, India

(2023-07)

• Server hardware installation and troubleshooting
• Windows Server and Linux administration
• VM creation, upgrades and monitoring
• PRTG and VM One monitoring administration
• Veeam Backup & Restore management
• Data Center operations at STT and Colo facilities
• PDU configuration, asset management and reporting
• IDRAC, iLO, XClarity and IPMI administration
• Server hardening and patch management

System Administrator - Konverge Technologies Pvt. Ltd. - Mumbai, India

(2022-12 - 2023-07)

• Windows Server administration
• VMware infrastructure support
• Office 365 and Exchange administration
• VM migration and upgrades
• Backup monitoring and scheduling
• FTP/SFTP management and MSP ticket handling

System Administrator L1 - Micrologic Networks Pvt. Ltd. - Mumbai, India

(2022-07 - 2022-11)

• Server monitoring and administration
• Veeam backup operations
• VMware VM provisioning and migration
• Server hardening and VAPT closure activities

System Administrator L1 - Magnamious System Pvt. Ltd. - Mumbai, India

(2019-08 - 2022-05)

• Active Directory administration
• Office 365 license management
• Exchange Online mailbox administration
• Group creation, mailbox delegation and email tracing
• User lifecycle management and policy administration

Customer Support Engineer - Magnamious System Pvt. Ltd. - Mumbai, India

(2015-10 - 2019-06)

• Desktop and laptop support
• Outlook and Exchange troubleshooting
• Azure MFA administration
• Printer, network and application support
• MacBook user configuration support

Customer Support Engineer - CMS Info Systems Pvt. Ltd. - Mumbai, India

(2014-05 - 2015-10)

• Desktop support for 500+ users
• OS installation and troubleshooting
• Video conferencing support
• Printer and network support
• Inventory and vendor management

Desktop Support Engineer - Premierinfo - Mumbai, India

(2013-02 - 2014-05)

Trainee Engineer - ITSource - Mumbai, India

(2011-11 - 2012-12)

Bachelor of Arts (B.A.) - Arts - Kolhapur University (2015-01)

HSC - Arts - Javaharlal Nehru jr college (2009-01)

SSC - Marathi Medium - Waghjai vidyalaya (2007-01)

Diploma - Computer Hardware And Networking - Jetking Institute