Preethi Chikkur

Process Analyst with 2 years of Experience in the Insurance Industry, Specializing in End to End Pre renewal and Post renewal Processes, Policy Validation, Documentation and workflow Optimization and workflow Optimazation to Enhance Effeciency and Reduce Renewal Turnaround time.

Process Analyst - Gallagher Centre of Excellence (GCOE)

(2024-08)

• Worked on Internal Quality Assurance, Pre-renewal Process Activities Like RES, MMSC, Submission Packet, Marketing Spreadsheet, Pre renewal Packet, Loss Runs and Loss Summary, DMS Filing, Post Renewal
• Virtually Trained a Batch of 7 Service Support Managers on Processing RES
• Organised Error Workshops to Enhance The Team's Performance and Quality Accuracy
• Conducted Multiple Virtual Sessions on Processing RES In Alignment With Policy Client Copy Guidelines, Verifying Endorsements, Standard Operating Procedure Updates for The Branch to SSM's And The External Quality Assurance Team
• Maintained 100% Quality Receiving no Defective Feedback
• Gave Multiple Kaizens for Process Improvement and Was Recognised With Shining Star Award for Outstanding Production, Quality and Team Support

BCA - Jain College of BBA, BCA and Commerce Belagavi (2021)